Onslaught : 2nd scénario "Find a Guide" impossible to start

[euramer]

Hello,
I have played this DLC a first time till the end (I liked it very much) and I am have started a second try with a different main hero and following a different path: I have encountered a problem with the second scenario "Find a Guide" which refuse to load (the alternative one which offer to stop the concurrence load correctly). The clock symbol turn and turn without completing the loading.
Can you help?
Thank you.

[ObG_Chris]

We haven't encountered that bug before.
1. Does it keep spinning and not load?
2. Does it crash to desktop?

We would also like the savegame from before you try to load it and an output_log from after you tried to load it (The log is overwritten everytime the game starts). See "HOW TO REPORT BUGS OR SUPPORT PROBLEMS" to find the locations of those.

[euramer]

It keep spinning and do not load, but I have found a temporary fix : To lower the Shadow Resolution to "medium",
I am still very surprised by the performance of my 6 months old i7 PC with a Nvidia 2060 (6 Gb) video card (Desktop version) with this new version of the game.
I haven't found a way to include an Image of the game setup in my answer: The text version of Graphics option set-up is the following:

Résolution: 3840 x 2160 59 Hz
Screen Mode : Maximised Window, Vertical sync : on, Target frame rate enabled : No, Antialiasing : SMAA + TAA,
Shadow Quality : Low, Shadow Resolution : Medium,
Texture Quality : Medium, Animation Quality : Medium,
Bloom : On, Environment effect : On, Gamma : 0, Clutter (all) : Medium

With this setup the card reinitialize once every half an hour (2 sec temporary black screen), but the scenario load correctly : Do you have by chance an idea to improve this setup?

[ObG_Chris]

I would like to get my hands on a log file with the Shadow Resolution: High settings where it doesn't load the map. Up until now it only crashed to desktop for users that had not enough VRAM available so this might be unrelated.

As for improving your setup: You could try to lower the resolution from 4k to 1080p and see if the resets still occur. Then we will see if VRAM is the cause of your problems.

[Stef59]

Hello,
I have the same issue. The game crash during loading the second scenario.

I test the game with medium options and the result is the same.

I'm not sure that the issue are linked the the graphic parameters ...

[ObG_Chris]

@Stef59
If the game crashes to desktop on loading onslaught maps (e.g. "Land in the South", "Find a Guide") this is normally related to the amount of VRAM your graphics card has.
Can you forward us the output_log.txt and a crash log described here HOW TO REPORT BUGS OR SUPPORT PROBLEMS