Game chrash when I try to start a scenario

[Bueschel]

Every time I try to start a scenario the game is crashing and the UE4 Crash Reporter appear.
I updated the graphic drivers to nvidia 442.74. Generally I used my Windows 7 x64 installation.
I always tried a Windows 10 Pro x64 isntallation with new drivers an d just one application - Panzer Korps 2. I got the same error.
When I start a scenario the game crash with always the same error:
LoginId:92ce978e498ce3d4122e1e9da99c745b
EpicAccountId:e17ea627c9d949199dd5497224262b50

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000fa

PanzerCorps2_Win64_Shipping!`UUnitChip::Configure'::`2'::<lambda_1>::operator()() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitStrategic.cpp:93]
PanzerCorps2_Win64_Shipping!UUnitChip::Configure() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitStrategic.cpp:97]
PanzerCorps2_Win64_Shipping!AUnitActor::AssembleBody() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitActor.cpp:347]
PanzerCorps2_Win64_Shipping!AUnitActor::SetWorld() [C:\Projects\PanzerCorps2\New\trunk\Source\Unit\UnitActor.cpp:132]
PanzerCorps2_Win64_Shipping!GameState::AddUnit() [C:\Projects\PanzerCorps2\New\trunk\Source\GameCore\GameState.cpp:103]
PanzerCorps2_Win64_Shipping!GameEngine::LoadUnits() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\GameEngine.cpp:97]
PanzerCorps2_Win64_Shipping!GameState::xproperty_units_meta::Access::Move() [C:\Projects\PanzerCorps2\New\trunk\Source\GameCore\GameState.h:47]
PanzerCorps2_Win64_Shipping!BinMetaData::Read<GameState,std::unordered_map<int,unique<Unit,std::default_delete<Unit> >,std::hash<int>,std::equal_to<int>,std::allocator<std::pair<int const ,unique<Unit,std::default_delete<Unit> > > > > >() [C:\Projects\PanzerCorps2\New\trunk\Source\Common\BinSerializer.h:622]
PanzerCorps2_Win64_Shipping!BinSerializer<GameWorld,void *>::Read() [C:\Projects\PanzerCorps2\New\trunk\Source\Common\BinSerializer.h:515]
PanzerCorps2_Win64_Shipping!GameEngine::StartGame() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\GameEngine.cpp:417]
PanzerCorps2_Win64_Shipping!``UEGameInstance::PlayScenario'::`2'::<lambda_1>::operator()'::`2'::<lambda_1>::operator()() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\UEGameInstance.cpp:327]
PanzerCorps2_Win64_Shipping!AGame::Initialize() [C:\Projects\PanzerCorps2\New\trunk\Source\PanzerCorps2\Game.cpp:81]
PanzerCorps2_Win64_Shipping!TBaseFunctorDelegateInstance<void __cdecl(UWorld *,UWorld::InitializationValues),`AGame::Serialize'::`11'::<lambda_1> >::ExecuteIfSafe() [C:\Program Files\Epic Games\UE_4.24\Engine\Source\Runtime\Core\Public\Delegates\DelegateInstancesImpl.h:1002]
PanzerCorps2_Win64_Shipping!UWorld::InitWorld()
PanzerCorps2_Win64_Shipping!UEngine::LoadMap()
PanzerCorps2_Win64_Shipping!UEngine::Browse()
PanzerCorps2_Win64_Shipping!UEngine::TickWorldTravel()
PanzerCorps2_Win64_Shipping!UGameEngine::Tick()
PanzerCorps2_Win64_Shipping!FEngineLoop::Tick()
PanzerCorps2_Win64_Shipping!GuardedMain()
PanzerCorps2_Win64_Shipping!GuardedMainWrapper()
PanzerCorps2_Win64_Shipping!WinMain()
PanzerCorps2_Win64_Shipping!__scrt_common_main_seh() [d:\agent\_work\5\s\src\vctools\crt\vcstartup\src\startup\exe_common.inl:288]
kernel32
ntdll

[Bueschel]

I don't understand this lines:
"C:\Projects\PanzerCorps2\New\trunk\Source\Unit\..."
I installed Panzer Corps 2 on my drive E:

[pipfromslitherine]

Sorry you are having issues. That is likely the path to the source file for the crash. Hopefully the team can help solve your crash issue.

Cheers

Pip

[drjeff21]

Hello;

I am having a somewhat similar problem. When I click on a Scenario or Campaign I receive the error "An Unreal process has crashed: UE4-PanzerCorps2"

Any suggestions and/or direct help would be appreciated.

Thank you,

DrJeff

[Bueschel]

I tested out something and I hope it will help:
In Process Monitor I see that PanzerCorps2-Win64-Shipping.exe tries to open E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Materials\FR\FR_Lnd_Su_Default.uasset and get the result PATH NOT FOUND
Another Exapmles:
16:20:13,9277752 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_unit_text.uasset PATH NOT FOUND
16:20:13,9278198 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_unit_text.umap PATH NOT FOUND
16:20:13,9278990 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_unit_text.uasset PATH NOT FOUND
16:20:13,9279337 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_unit_text.umap PATH NOT FOUND
16:20:13,9280457 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_mesh_land.uasset PATH NOT FOUND
16:20:13,9280861 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_mesh_land.umap PATH NOT FOUND
16:20:13,9281612 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_mesh_land.uasset PATH NOT FOUND
16:20:13,9281944 PanzerCorps2-Win64-Shipping.exe 8628 QueryOpen E:\PanzerCorps2\PanzerCorps2\Content\Graphics\Units\Strategic\st_mesh_land.umap PATH NOT FOUND

In my installation of the game I don't find a subfolder "Materials" nor a subfolder "Strategic" in the folder "Units". Also a search for the files st_unit_text.uasset etc. find nothing. Please can someone looking for this file in his installation?

At the moment I download the filed marshal version of the game and install it again but this time in the english version. I will report what happen.

[zakblood]

please open your own threads to be answered as it's hard to offer advice where there's not alot of information to go on, here's what we need to help you

viewtopic.php?f=582&t=97502

[Bueschel]

Thanks for you response, zakblood, but this is my own thread.
I have good news:
I downloaded the installation file 1.00.03 for the field marshal again. I deactivated my virus scanner. I installed the programm with the english version of the installer and run as administrator. At the end I didn't install the directx, vc and .net again. Now in the folder Units I have the missing Materials and Scenarios folder and a lot of more folders. The game is starting without crashing when I start a scenario.
Now I am downloading the Patch 1.00.04. I will report what happen after installation.

[zakblood]

yes thanks for understanding, the message was to the other user tbh

if you would post some more reports etc i maybe able to help you more etc from the sticky etc

viewtopic.php?f=582&t=97502

glad it's working so far, so standalone, gog or etc, as from what your saying it's not the steam one etc

installing and running as admin sets up the correct file permissions to run, disabling the AV isn't recommended as per my sticky

[Bueschel]

OK,
now I installed Patch 1.00.04 and the game is running. Problem is solved.

[peaste216]

I had this between sevastapol and operation blue. Tried 3 times. Then I read forum. And we still talking about issues with virus protection programs! I am a 58 year old limey, and I thought we had got past this!

I paused Kaspersky and it loaded unbelievable.