Cannot update

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iandavidsmith
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Cannot update

Post by iandavidsmith »

Hi, I can't seem to update to the latest version, I have successfully downloaded and extracted the update file and installed it many times but each time
I have opened FoG, it has the old version number and asks me to update it. I have tried to use the in-game update option but it comes up with an error, is there
something else I can do or I am not doing?

The first picture below shows the extracted updated file ready to install, it does this but it comes up with the old version when opened.

The second is the error message when trying to update from the initial splash screen .

Cheers
Ian
Attachments
FoG error update.png
FoG error update.png (32.32 KiB) Viewed 1315 times
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28411
Joined: Sun Dec 04, 2005 6:25 pm

Re: Cannot update

Post by rbodleyscott »

Hi Ian,

What is the filename of the file you downloaded? It should be FieldOfGloryII-UpdateComp-v1.5.25

If not, you have downloaded the wrong one.

If it is that and it isn't working for you, it may be that your firewall or anti-virus settings are preventing it from working.

I recommend that you email support@slitherine.co.uk for further technical help.
Richard Bodley Scott

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iandavidsmith
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Posts: 1379
Joined: Tue Dec 15, 2009 11:56 am

Re: Cannot update

Post by iandavidsmith »

rbodleyscott wrote: Tue Feb 25, 2020 7:56 am Hi Ian,

What is the filename of the file you downloaded? It should be FieldOfGloryII-UpdateComp-v1.5.25

If not, you have downloaded the wrong one.

If it is that and it isn't working for you, it may be that your firewall or anti-virus settings are preventing it from working.

I recommend that you email support@slitherine.co.uk for further technical help.
Hi Richard, the file name is FieldOfGloryII-UpdateComp-v1.5.25 (pasted) which I think is correct, I will disable the firewall and virus can , just a thought, is it still compatible with windows 7 ?
rbodleyscott
Field of Glory 2
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Posts: 28411
Joined: Sun Dec 04, 2005 6:25 pm

Re: Cannot update

Post by rbodleyscott »

iandavidsmith wrote: Tue Feb 25, 2020 11:39 am just a thought, is it still compatible with windows 7 ?
I have no reason to believe not. Best check that with support@slitherine.co.uk
Richard Bodley Scott

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iandavidsmith
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Lieutenant Colonel - Elite Panther D
Posts: 1379
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Re: Cannot update

Post by iandavidsmith »

iandavidsmith wrote: Tue Feb 25, 2020 11:39 am
rbodleyscott wrote: Tue Feb 25, 2020 7:56 am Hi Ian,

What is the filename of the file you downloaded? It should be FieldOfGloryII-UpdateComp-v1.5.25

If not, you have downloaded the wrong one.

If it is that and it isn't working for you, it may be that your firewall or anti-virus settings are preventing it from working.

I recommend that you email support@slitherine.co.uk for further technical help.
Hi Richard, the file name is FieldOfGloryII-UpdateComp-v1.5.25 (pasted) which I think is correct, I will disable the firewall and virus can , just a thought, is it still compatible with windows 7 ?
That worked, I disabled the Firewall, installed it and it played,
Thanks for the suggestion,
Ian
Paul59
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Re: Cannot update

Post by Paul59 »

iandavidsmith wrote: Tue Feb 25, 2020 11:39 am
rbodleyscott wrote: Tue Feb 25, 2020 7:56 am Hi Ian,

What is the filename of the file you downloaded? It should be FieldOfGloryII-UpdateComp-v1.5.25

If not, you have downloaded the wrong one.

If it is that and it isn't working for you, it may be that your firewall or anti-virus settings are preventing it from working.

I recommend that you email support@slitherine.co.uk for further technical help.
Hi Richard, the file name is FieldOfGloryII-UpdateComp-v1.5.25 (pasted) which I think is correct, I will disable the firewall and virus can , just a thought, is it still compatible with windows 7 ?
I still use Windows 7, and can confirm that my FOG2 updated without any problem.
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Athos1660
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Re: Cannot update

Post by Athos1660 »

FoGII Requirements on Steam :

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rbodleyscott
Field of Glory 2
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Re: Cannot update

Post by rbodleyscott »

iandavidsmith wrote: Tue Feb 25, 2020 12:46 pm That worked, I disabled the Firewall, installed it and it played,
Thanks for the suggestion,
Ian
Glad you got it sorted.
Richard Bodley Scott

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