Crashes when starting a new game version 2

Post Reply
Proxy_J
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 9
Joined: Thu Jul 04, 2019 12:46 am
Location: Colorado

Crashes when starting a new game version 2

Post by Proxy_J »

Admin requested I repost this after reading the preferred way. Something I should have done and didn't think about, sorry.

I just bought this, starts to the main menu fine, I click new campaign and my settings, it starts loading, then crashes to the desktop. I briefly get a black screen showing the attached picture, then a generic Windows error message. My drivers are up to date, all files validated successfully. Trying to use version 1.2.77 (7571) as that's what Steam installs. There are two log files, one is from the requested folder, the other is from the crash folder and are labeled which is which. I also MORE than meet all system requirements.

I appreciate any help I can get, and thanks to @zakblood
Attachments
Deadlock.png
Deadlock.png (51.97 KiB) Viewed 1170 times
DxDiag.zip
(77.98 KiB) Downloaded 77 times
Proxy_J
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 9
Joined: Thu Jul 04, 2019 12:46 am
Location: Colorado

Re: Crashes when starting a new game version 2

Post by Proxy_J »

So far, the only reply I've gotten from official support is to make sure the intro video plays in a normal player... It does.
tnuss
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Mon Dec 11, 2017 6:39 pm

Re: Crashes when starting a new game version 2

Post by tnuss »

See if the UI Scaling Option is all the way to the right.
Post Reply

Return to “Battlestar Galactica Deadlock: Tech Support”