Couldn't Join the Tournament

[cristianwj]

I have participated last tournament.
but today when I join the new tournament, the page said: You must log in to multiplayer with this account before you join a tournament. Alternatively, if you have a serial number you must register it.
I have linked my steam account and played multiplayer games well, but could't join the tournament, can somebody tell me the reason?
How can I fixed it?

[rbodleyscott]

Please email support@slitherine.co.uk

It is possible that the new server code does not like something about your username or password. Support have access to that data and can help to resolve the issue

[cristianwj]

Please email support@slitherine.co.uk

It is possible that the new server code does not like something about your username or password. Support have access to that data and can help to resolve the issue

Thank you! I will send an email to report this problem.

[Zachmann]

Same with me, gentlemen.

[rbodleyscott]

It is being looked into. However, I would recommend emailing support@slitherine.co.uk

[rbodleyscott]

This bug should now be fixed.

If you had problems entering the tournament before, please try again, and let us know whether you succeeded or not.

[Najanaja]

I can't join.

[rbodleyscott]

I can't join.

Curses. I will let the IT people know. You should also email support@slitherine.co.uk and tell them that Fernando was dealing with the issue.

[Najanaja]

Working now. I'm in.