Game crashes on launch

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eddie593
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Private First Class - Opel Blitz
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Joined: Tue Jun 10, 2014 12:24 am

Game crashes on launch

Post by eddie593 »

To Slitherine and all,

I just purchased Field of Glory II will all DLC on Steam. I am running an Intel i7-5700HQ CPU @ 2.70. I am running Windows 8.1 64-bit operating system with 16GB RAM. I have a Nvidia GeForce GTX 960M.

As soon as I go to launch the game it comes up with a message about trying to connect to the internet. I click ok. The screen goes black as the game tries to launch. The game then crashes. What is the issue? I have just purchased this game, this is very disappointing.
zakblood
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Most Active User 2017
Posts: 16851
Joined: Thu Jun 12, 2014 6:44 pm

Re: Game crashes on launch

Post by zakblood »

welcome to the forum and sorry about your issue.

there is a number of reasons why a given game doesn't work, normally it's the AV on a pc that stops it from starting, can you look at the AV logs and see if this is correct?

just in case it's blanks, uploading a report also sometimes helps give more of an idea on what it maybe

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
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