Order Placed and Paid for but not showing any status...help.

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

Moderator: Slitherine Core

Post Reply
Sepo124
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Wed Jul 09, 2008 12:59 pm

Order Placed and Paid for but not showing any status...help.

Post by Sepo124 »

Hello;
I made a purchase of the video game "History Channels: Great Battles of Rome :cry: " PSP Version.
I also paid for it and the payment was accepted by worldpay.
but when i went to check the status of my order it shows nothing.
Can you please confirm my order.
Here is the e-mail i received from Worldpay.

Thank you,

Transaction Confirmation
Please retain for your records


Thank you
Your transaction has been processed by WorldPay, on behalf of Slitherine Software UK Ltd.

Transaction details:
Transaction for the value of: USD 47.85
Description: 1-THCGBOR_PSP
From: Slitherine Software UK Ltd
Merchant's cart ID: SS_296
Authorisation Date/Time: 26/Dec/2008 17:01:45
WorldPay's transaction ID: 1587825738
This is not a tax receipt.
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Hi Sepo,

this is all part of the server problems reported in the news section. Your order has been propcessed and dispatched but it will not appear in the online database. Many apologies for the inconvenience.
Sepo124
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Wed Jul 09, 2008 12:59 pm

Post by Sepo124 »

Oh Yes, :D You guys rock!!!!!! :D :D :D :D
Post Reply

Return to “Online Ordering & Support”