getting it to work...

PSP/DS/PC/MAC : WWII turn based grand strategy game

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bendamaster
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getting it to work...

Post by bendamaster »

does anyone know how to get mcafee to stop blocking the 'trojan' in CEaW
lordzimoa
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Lordz Games Studio
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Post by lordzimoa »

Contact McAfee tech support, the false positive message is very annoying, they are the only ones who can help you making sure McAfee does not block the launcher.

I had it myself with Bitdefender last year, a few updates later it was solved luckily.

Cheers,

Tim aka LZ
bendamaster
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
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Post by bendamaster »

i did contact them and they just got me to reinstall mcafee, which unsuprisingly didn't work
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Post by lordzimoa »

Typically...a simple update of their virus signatures is what is needed, something they have to fix. Just keep bugging them...
bendamaster
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Corporal - 5 cm Pak 38
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Post by bendamaster »

i'll try to find somewhere to leave feedback on their website

-EDIT- just sent them an Email now
tungstencao
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Re: getting it to work...

Post by tungstencao »

bendamaster wrote:does anyone know how to get mcafee to stop blocking the 'trojan' in CEaW
McAfee has a restore function which you can use to restore removed files. After you do this you'll need to uninstall the game and re-download it from Slitherine then patch up to 1.07 (this is what worked for me) Once you restore the files McAfee will no longer care about them.
bendamaster
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
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Post by bendamaster »

as far as i've tried when i restore it mcafee will just block it again when i want to use it
tungstencao
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Post by tungstencao »

bendamaster wrote:as far as i've tried when i restore it mcafee will just block it again when i want to use it
Odd. It works fine for me now. Did you system restore or use the restore function that's part of the "McAfee Securitycenter" also did you manually delete the game to unistall it? I had to since Add/Remove wouldn't let me. I sent McAfee note about it but of course I've had no reply.
bendamaster
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
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Joined: Tue Aug 12, 2008 3:37 pm

Post by bendamaster »

tungstencao wrote:
bendamaster wrote:as far as i've tried when i restore it mcafee will just block it again when i want to use it
Odd. It works fine for me now. Did you system restore or use the restore function that's part of the "McAfee Securitycenter" also did you manually delete the game to unistall it? I had to since Add/Remove wouldn't let me. I sent McAfee note about it but of course I've had no reply.
i used the restore fuction in security center, and to unistall i pressed start -> All programs -> Slitherine -> Commander - Europe At War -> Commander - Europe At War uninstaller
tungstencao
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Post by tungstencao »

bendamaster wrote:
tungstencao wrote:
bendamaster wrote:as far as i've tried when i restore it mcafee will just block it again when i want to use it
Odd. It works fine for me now. Did you system restore or use the restore function that's part of the "McAfee Securitycenter" also did you manually delete the game to unistall it? I had to since Add/Remove wouldn't let me. I sent McAfee note about it but of course I've had no reply.
i used the restore fuction in security center, and to unistall i pressed start -> All programs -> Slitherine -> Commander - Europe At War -> Commander - Europe At War uninstaller
For some reason I kept getting error messages when I tried to use the uninstall function, that's why I manually deleted the files.
bendamaster
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
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Post by bendamaster »

ah i've come with a solution, turn off the virus checker until it's started up (as only the startup file is affected)
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