Unable to load Immortal Fire Armies for custom battles

[batesmotel]

I am unable to select Immortal Fire armies for custom battles. The Matrix site shows me as having Immortal Fire for FoG II registered but when I select the armies in setting up a custom battle, the create button is greyed out and it tells me I don't have the add on required.

Chris

[rbodleyscott]

I am unable to select Immortal Fire armies for custom battles. The Matrix site shows me as having Immortal Fire for FoG II registered but when I select the armies in setting up a custom battle, the create button is greyed out and it tells me I don't have the add on required.

Chris

If you are using the non-STEAM version, your system won't automatically install the Immortal Fire serial key, you need to put it in when you install the DLC.

[batesmotel]

The Immortal Fire DLC does show as registered on the Slitherine site. Assuming there was a separate step required when I installed the DLC, possiby I missed doing it but at this point I no longer seem to have the downloaded file and my download link from December has expired.

Chris

[rbodleyscott]

Right Chris, I think we need to contact Technical Support direct. I will send them an email about it.

Richard