I'm soooo confused....

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KLDaly
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I'm soooo confused....

Post by KLDaly »

now that you've got your 64bit issues squared away, the dust has settled and everything id working properly, I have to re-install everything, so what is the version of OoB I should be installing and what is the version name of the zip file I need to run?
Last edited by KLDaly on Wed Dec 13, 2017 3:19 am, edited 1 time in total.
zakblood
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Re: I'm soooo confused....

Post by zakblood »

all the information you need is here in the link

http://www.slitherine.com/forum/viewtop ... 64&t=80817
KLDaly
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Re: I'm soooo confused....

Post by KLDaly »

zak- I looked in My Documents folder and I couldn't find a My Games folder, idk, I must've accidentally deleted it and I don't know where the "Settings" folder was stored...can you give me the file name of something unique to that folder so I can do a search for it and find the settings folder I need to delete??
Last edited by KLDaly on Wed Dec 13, 2017 3:13 am, edited 1 time in total.
jakemon
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Re: I'm soooo confused....

Post by jakemon »

Zak I appreciate your efforts posting and reposting this information.

Since most of the existing customer base is probably faced with the upgrade path to x64 bit, I don't understand why this information isn't in an easy to find official (locked) sticky. It should also cover the current problem with the 5.2.2 in-game auto update.

I understand release process pain. This customer dislocation is, however, a self-inflicted set of black eyes, and deserves some kind of visible, easy to find, complete, and official walk through to help people get the product working again.

I lost a bit of sympathy for the development team when I had to flog through every post since the release to figure out what was going on. I am grateful to forum moderators like you, and community members, who continue to try to shepherd people to a solution- thank you again.
zakblood_slith wrote:all the information you need is here in the link

http://www.slitherine.com/forum/viewtop ... 64&t=80817
VPaulus
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Re: I'm soooo confused....

Post by VPaulus »

KLDaly wrote:zak- i looked in My Documents folder and i couldn't find a My Games folder, idk, i must've accidentally deleted it and i don't know where the "Settings" folder was stored...can you give me the file name of something unique to that folder so i can do a search for i and find the settings folder i need to delete??
The game always create one once it start in your Windows documents folder:
...\Documents\My Games\Order of Battle - WW2

If you don't have one, then you can skip this step and proceed with the rest of the steps.
jakemon wrote: Since most of the existing customer base is probably faced with the upgrade path to x64 bit, I don't understand why this information isn't in an easy to find official (locked) sticky.
The link zak provided is for a sticky official thread. It isn't locked so that users might post if they have any doubts

Regarding 5.2.2 issues, I'm not sure to which ones you are referring, but the 5.2.3 will be released soon.
jakemon
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Re: I'm soooo confused....

Post by jakemon »

The 5.2.2 in-game auto-update crash is mentioned here: http://www.slitherine.com/forum/viewtop ... 64&t=80791 and here: http://www.slitherine.com/forum/viewtop ... 72&t=81104, which speaks to my point.

I'm assuming anyone (the majority of the existing customer base trying to get to version 5.2.2) doing an in place upgrade to x64, or a clean install of x64, is exposed to this installation hang & crash. No idea on the folks staying x32 and trying to get to 5.2.2...

The problem with an unlocked sticky for an official walkthrough on how to remediate a release failure is, IMHO, the extra user noise reduces the signal strength. I understand you're trying to address everyone's problems- thank you.
VPaulus wrote:
[snip]
jakemon wrote: Since most of the existing customer base is probably faced with the upgrade path to x64 bit, I don't understand why this information isn't in an easy to find official (locked) sticky.
The link zak provided is for a sticky official thread. It isn't locked so that users might post if they have any doubts

Regarding 5.2.2 issues, I'm not sure to which ones you are referring, but the 5.2.3 will be released soon.
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