Freezes up durring new Campaign Battle Always!

Lonsky
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Freezes up durring new Campaign Battle Always!

Post by Lonsky »

When I start a new battle consecutive battle during a custom campaign; that is after completing a previous one in the campaign, the new battle begins to freeze up. This only happens when missile units fire. The performance will get extremely choppy, 10 fps. Then I have to save the turn and start FOG 2 again from the desktop. When I load the save again the frame rate will go back to normal, but when I complete the battle and start the next one the same issue will happen as soon as the first missile unit shoots.

This happens on any campaign including one just started today.

Why is this happening?

I changed the graphics setting and nothing changes.

I'm also having other performance 'problems'. I don't know if this is a problem are just the way things are supposed to be. The camera feels sluggish when moving around Nothing happens to increase the frame rate when I lower the settings. The camera movement is really choppy when I scroll around the map zoom in or even interact with unit options. Even when I increase camera speed . Its playable but annoying.
I shouldn't have this problem with the choppy framerates. Im running this on a AMD FX 6100 3.4 Ghz Cpu and NVIDIA GTX 760 2GB. That far exceeds the system requirements. Is this just how the game is [which is acceptable but should be better] or is there something wrong with my machine.

I'm also having problems in the campaign army selection menu. The mouse cursor is extremely slow. 20X more than in any other part of the game. And it takes longer to click on selections as well. I have this same issue is Sengoku Jidai as well
I'm running FOG 2 and Sengoku Jidai on Steam.
Trouble shooting steps that I have taken include verifying the integrity of game cache from the Steam client. Uninstalling and Reinstalling the program. Downloading the latest drivers.
Attachments
DxDiag.zip
My DxDiag file
(11.68 KiB) Downloaded 99 times
zakblood
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Re: Freezes up durring new Campaign Battle Always!

Post by zakblood »

there is nothing in the report which points to an game error, regarding this game etc, but there's more than a few for others

Ultimate General Civil War.exe
CladInIron_Philippines_1898.exe
1914-1918 Series.exe
hoi4.exe

AppHangXProcB1 explorer.exe X2

so to me it's more of a sortware eg operating system one, my advice is look in the startup folder and clean out everything that doesn't need to start up each and every time your pc starts, as most or nearly all stuff in there, isn't needed, only basic like AV etc

then check your AV and firewall logs to see if either has stopped anything game wise from working, some like AVG etc are down right rubbish with games and will stop almost anything from working correctly unless you add a rule for it or add the game and folder to the white or safe list etc

check all this and retry, then you might find the game works better as something else isn't working full speed in the background and hogging all the system resources etc

good luck
Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

zakblood_slith wrote:there is nothing in the report which points to an game error, regarding this game etc, but there's more than a few for others

Ultimate General Civil War.exe
CladInIron_Philippines_1898.exe
1914-1918 Series.exe
hoi4.exe

AppHangXProcB1 explorer.exe X2

so to me it's more of a sortware eg operating system one, my advice is look in the startup folder and clean out everything that doesn't need to start up each and every time your pc starts, as most or nearly all stuff in there, isn't needed, only basic like AV etc

then check your AV and firewall logs to see if either has stopped anything game wise from working, some like AVG etc are down right rubbish with games and will stop almost anything from working correctly unless you add a rule for it or add the game and folder to the white or safe list etc

check all this and retry, then you might find the game works better as something else isn't working full speed in the background and hogging all the system resources etc

good luck

How exactly should I look up the Start up folder and how to clean out? I'm using Windows 8.1
zakblood
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Re: Freezes up durring new Campaign Battle Always!

Post by zakblood »

well my way and the correct way is maybe somewhat different, but an easy approach iv'e found is to put on a free program which does more than a few things to help

the programs called ccleaner and is free on google

works will all versions of windows, 32bit and 64bit and has been M/S certified etc
Untitled.jpg
Untitled.jpg (151.44 KiB) Viewed 4205 times
and you disable anything un needed, for me as i use steam all the time, i leave it on, others load it only when used and the others are my sound drivers and anti virus program, with the rest not being needed on boot

why are apps and programs put in startup?

the answer is they auto start the program quicker, but aren't needed either, if you boot windows with a default startup on a clean machine, it will start up in X amount of seconds on a good SSD solid state drive, add in all the junk and apps and programs most users install and the time to just load windows can be doubled.

then we come to free resources, if you have 8gb of ram not many will care if windows takes 5gb of it from junk loading on the startup and itself to work, but if you only have 4gb or less, than every bit of free ram you can get, will make windows work and run much faster, so more free for games, its that simple, same applies to CPU use etc
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Untitled.jpg (202.17 KiB) Viewed 4205 times
i'm game testing atm, and even with the game running i still have a certain amount of free resources left to do other things eg multi task etc, so the more ram and cpu free, the more you can do, so the slower cpu you have and the less ram, the more it's important to free up or don't use so much in the first place when playing games on a given system etc.

is that any help?
or makes more sense?

if not this is the correct way with no program needed but it's not a GUI approach, it's more dos based so just typing etc

Code: Select all

https://www.groovypost.com/howto/windows-8-startup-programs/
pipfromslitherine
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Re: Freezes up durring new Campaign Battle Always!

Post by pipfromslitherine »

Try running in Windowed mode and see if the issue persists.

Also, can you please post the contents of the error.log file in My Documents/My Games/FieldOfGlory2

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Pip
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Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

pipfromslitherine wrote:Try running in Windowed mode and see if the issue persists.

Also, can you please post the contents of the error.log file in My Documents/My Games/FieldOfGlory2

Cheers

Pip
This is my error file. Please keep in mind I only the error when a campaign battle starts after a previous one has been played. It starts as soon as a unit makes an attack on another unit. It begins to run so slow that it could take up to a minute for the results of that unit combat to display dissapear and then for the next unit combat to begin or another part of the turn. It could take 5 minutes just to save that game so I can exit and restart the battle. There is also slow (but not game breaking) in the custom campaign faction and army selection screen to start a new custom campaign.

I also tried all the suggestions above including scanning the Operating system files with Windows programs from the command prompt and they have found nothing wrong with the OS.

I also don't have any problems with games that were listed as having errors in the DXdiag report.
Attachments
error.zip
Error Log
(591 Bytes) Downloaded 85 times
pipfromslitherine
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Re: Freezes up durring new Campaign Battle Always!

Post by pipfromslitherine »

You don't say whether you have tried running the game in windowed mode. It would help to determine potential causes.

The error log should be sent immediately after you run into the issue - the one you sent doesn't seem to have had any battles started. If there was an actual crash then it would save a timestamped file, but this is not actually crashing, just a huge slowdown.

Cheers

Pip
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Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

pipfromslitherine wrote:You don't say whether you have tried running the game in windowed mode. It would help to determine potential causes.

The error log should be sent immediately after you run into the issue - the one you sent doesn't seem to have had any battles started. If there was an actual crash then it would save a timestamped file, but this is not actually crashing, just a huge slowdown.

Cheers

Pip

I tried running it in windowed mode and when it restarted it would still remain in full screen. I turned downed the resolution from 1920X1080 to 1620X1024 and I was able to make it run in windowed mode. I entered window mode and loaded up a save game of a battle. I finished the battle, and it went to campaign mode where I was asked to leave behind a garrison and choose the next battle. I started up the battle selected additional units and deployed them. About 3 turns in during the AI resolution faze a unit of AI controlled archers shot at one one of my archer units. As soon as this happened a massive slowdown began to happen. The yellow number that pops up to display casualties took up 10 minutes to disappear and allow the turn to continue. Another group of archers engaged and it was the same as well, then the turn ended. After this I exited the program from the menu as normal. Keep in mind even this was hard as the mouse cursor could hardly move, and it would take a while for even the menu to pop up. This behavior with cursor is the same well for all the previous errors.

The extremely slow mouse and menu pop up behavior that I experience above is also very similar to the mouse behavior I experience when I'm in the custom campaign selection menu as well. I also experience this same mouse and menu problem in Sengoku Jidai Mandate of Heaven custom campaign setup as well.

Another issue is I still get bad camera performance in windowed mode. This occurs even with the resolution now turned down and shadows and anti-aliasing off. In my previous full screen mode the resolution was maximum and the shadows and anti-aliasing was on as well. There was no change in the performance .
Attachments
error.rar
Latest error report after exiting to desktop after encountering the problem.
(759 Bytes) Downloaded 78 times
rbodleyscott
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Re: Freezes up durring new Campaign Battle Always!

Post by rbodleyscott »

Lonsky wrote:I tried running it in windowed mode and when it restarted it would still remain in full screen.
If the game resolution matches your screen resolution it will still look Full Screen when in Windowed mode, but various things run differently.
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Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

rbodleyscott wrote:
Lonsky wrote:I tried running it in windowed mode and when it restarted it would still remain in full screen.
If the game resolution matches your screen resolution if will still look Full Screen when in Windowed mode, but various things run differently.
I was able to get it to run in windowed mode at a lower resolution though. I only mentioned that because I thought it could be part of a larger problem. I ran the game and still encountered the same problems. I talk about that in the post above. I also sent the latest error report that happened after problem occurred.
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Re: Freezes up durring new Campaign Battle Always!

Post by rbodleyscott »

Lonsky wrote:
rbodleyscott wrote:
Lonsky wrote:I tried running it in windowed mode and when it restarted it would still remain in full screen.
If the game resolution matches your screen resolution if will still look Full Screen when in Windowed mode, but various things run differently.
I was able to get it to run in windowed mode at a lower resolution though. I only mentioned that because I thought it could be part of a larger problem. I ran the game and still encountered the same problems. I talk about that in the post above. I also sent the latest error report that happened after problem occurred.
I am not technical enough to spot your issue. Hopefully Pip will take another look.

I would say that although some other people do have mouse lag issues on older machines, nobody else has reported the particular issue you are having, which does rather suggest that it is something to do with your setup.

Anyway I will ask Pip to comment further.
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pipfromslitherine
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Re: Freezes up durring new Campaign Battle Always!

Post by pipfromslitherine »

As Richard says, because we haven't had any other reports of these kinds of issues, it is likely an issue with your setup. It is more confusing that it seems to occur only after some time, and in entirely different situations - e.g. if it only happened when firing arrows it could be a bug in the maths there, but it also happens at a point where units don't even exist. Plus none of that code is in Jidai.

The only thing that leaps out at me is that your video card seems to be sharing a very large amount of your system RAM, which is fairly unusual. I wonder if it might be causing thrashing as the card overuses system RAM. It might be worth reducing to see if it makes a difference. I will be honest and say that I think it is unlikely to be the cause, but it is the only thing that jumps out.

Cheers

Pip
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Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

pipfromslitherine wrote:As Richard says, because we haven't had any other reports of these kinds of issues, it is likely an issue with your setup. It is more confusing that it seems to occur only after some time, and in entirely different situations - e.g. if it only happened when firing arrows it could be a bug in the maths there, but it also happens at a point where units don't even exist. Plus none of that code is in Jidai.

The only thing that leaps out at me is that your video card seems to be sharing a very large amount of your system RAM, which is fairly unusual. I wonder if it might be causing thrashing as the card overuses system RAM. It might be worth reducing to see if it makes a difference. I will be honest and say that I think it is unlikely to be the cause, but it is the only thing that jumps out.

Cheers

Pip
So what am I supposed to do. Not use the product? In the error report didn’t it end with saying something to with Steam. I sent a new error report and at the end it mentions something about Steam and a duplicate ID error? This is in the second error report that I sent after running in windowed mode. I sent a second one because you told me that the first one contained no info about a battle and contained no errors. I think you accidentally forget about that. I did send a new error report which was downloaded only once by me so I could look over it. It clearly shows that a battle is taking place and at the end, as everything slows down it says something about a duplicate ID error.

WARNING: SCRIPT ID: duplicate script id found (C04E0000 for CORE/CORE.BSF [E:/Mygames/steamapps/common/Field of Glory II/CORE/CORE.BSF])
E:/Mygames/steamapps/common/Field of Glory II/CORE/CORE.BSF exists
Playing as: 0



I included that second error report, which does show a battle taking place in windowed mode as you asked. I think you accidentally got confused with the first error report that you said didn't even show a battle. Can you please look at this second one I included in this post.
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error.zip
Second Error report. In windowed mode.
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pipfromslitherine
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Re: Freezes up durring new Campaign Battle Always!

Post by pipfromslitherine »

The CORE.BSF output is just an informational warning that wouldn't cause these kinds of issues. The Playing as: 0 message happens at the very start of a battle, so the CORE message isn't occurring near the end of the battle.

It might be worth looking at the Performance tab on Task Manager when the slowdown occurs to see if it gives us any more information to work out what is going on. I would also get you to look at the video memory values I mentioned.

Cheers

Pip
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Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

pipfromslitherine wrote:The CORE.BSF output is just an informational warning that wouldn't cause these kinds of issues. The Playing as: 0 message happens at the very start of a battle, so the CORE message isn't occurring near the end of the battle.

It might be worth looking at the Performance tab on Task Manager when the slowdown occurs to see if it gives us any more information to work out what is going on. I would also get you to look at the video memory values I mentioned.

Cheers

Pip
I uploaded 2 sets of screen shots.

The first folder titled Normal function is of the battle that I load up where everything functions normally. I took multiple screen shots to record all the info from the task manager.
The second folder titled when Slowdown Begins is of the second battle that begins after the first is completed. I took the screen shots of the info in the task bar right after the error occurred and everything started slowing down.

Now I can't upload them. I can't insert any images here, it wont let me And it won't let me upload anything more than 2mb.

I also don't know what you mean by checking the video memory and how to do it? I also seriously doubt that there is anything wrong with my setup. I run Total War, Arma 3 and other AAA games without any problems. I also run FOG 1, Pike and Shot and Sengoku Jidia without any problems ever. U mentioned before something that it could be a bug with missile units. Is there anything I can do to check on that in the files?

Also I think you misunderstood me in the beginning. I was looking back up in the thread and you said that the issue is confusing because it happens in entirely different situations; however that is not really the case. It happens in exactly the same situation. It only occurs when a random map battle starts after the campaign dialogue starts. By campaign dialogue I mean the part of the campaign when after a battle is finished a screen pops up and gives you 1 or 2 options, such as do you want to pursue the enemy or rebuild your forces and leave behind a garrison. After selecting one of these options a random map battle generates. It is only at this point that the error occurs. If a battle is initiated in any other way than no error will ever occur. So I think this means there is something wrong with the campaign starting up random battles.
VPaulus
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Re: Freezes up durring new Campaign Battle Always!

Post by VPaulus »

Lonsky wrote:
Now I can't upload them. I can't insert any images here, it wont let me And it won't let me upload anything more than 2mb.
Make sure you are saving the images in jpg format and if needed try to zip them before attach them.
Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

VPaulus wrote:
Lonsky wrote:
Now I can't upload them. I can't insert any images here, it wont let me And it won't let me upload anything more than 2mb.
Make sure you are saving the images in jpg format and if needed try to zip them before attach them.

Took screenshots with Windows 8.1. Don't see how I can save it as JPG. Each screenshot is just above 2mb and it says here can't upload larger than that.
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Re: Freezes up durring new Campaign Battle Always!

Post by VPaulus »

Open the screenshots with Paint and save them as jpg.
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Re: Freezes up durring new Campaign Battle Always!

Post by rbodleyscott »

VPaulus wrote:Open the screenshots with Paint and save them as jpg.
That will probably still leave them too large, as I don't think paint lets you save sub-100% quality JPGs. But Paint.net does, and is free.
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Lonsky
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Re: Freezes up durring new Campaign Battle Always!

Post by Lonsky »

I took dozens of screen shots. I don’t think I will be able to upload them in any format or I will have to make dozens of different posts to this site Is there any particular information that needs to be seen from the taskbar. I recorded everything for it, which is why I have close to 100 screenshots. However for what I can see from the taskbar there doesn’t appear to be any that the taskbar is showing that is wrong or out of place. The only program using the most resources appears to FOG 2 which uses between 30-40 % of the cpu.

I was also told that I should check the system memory that my video card uses as it could be problematic. How exactly do I do that?

Is there anything else I can check. In the last post I made to Pip, I indicated that I thought my problem was misunderstood and that it could be software related? It is something that happens at a very particular time when the program runs. In another post it was assumed by technical support that it was random, which it’s not .
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