PBEM Problem

luisito1234 · Post by **luisito1234** » Tue Oct 07, 2008 11:49 am

A friend of mine and myself have bought the CNAW to play PBEM between us. Nevertheless, when we sent the fisrt turn to the another, the following message appears: "Exception, the file could not be loaded". I can see the file (so I have saved it in the correct place), but I cannot open it. We have tried it several times and changing the order (sometimes I start the game and send the file and sometimes my friend send me the initial turn).

Has anyone had the same problem? Does anyone know how to fix it?
Thanks

Happycat · Post by **Happycat** » Tue Oct 07, 2008 12:09 pm

luisito1234 wrote:A friend of mine and myself have bought the CNAW to play PBEM between us. Nevertheless, when we sent the fisrt turn to the another, the following message appears: "Exception, the file could not be loaded". I can see the file (so I have saved it in the correct place), but I cannot open it. We have tried it several times and changing the order (sometimes I start the game and send the file and sometimes my friend send me the initial turn).

Has anyone had the same problem? Does anyone know how to fix it?
Thanks

The message would indicate that you are on different versions of the game, which is of course impossible since it has not been patched yet. This message will also appear if you try to load the game in the wrong play-mode (for example, if you receive a file from your friend that was saved as a PBEM, and try to load it as a solo game, the message will appear).

A PBEM game will include "pbem" in the file name, and must only be loaded using the "load multiplayer" button, and then selecting "PBEM" in the sub-menu.

That's all I know, so if this doesn't cover your problem, then hopefully the guru of programming (Johan) will jump in here

luisito1234 · Post by **luisito1234** » Fri Oct 10, 2008 9:40 am

Thanks. I have asked for Johan´s help since the file thay I try to load contains the PBEM words and has been save as PBEM.

Happycat · Post by **Happycat** » Fri Oct 10, 2008 1:09 pm

luisito1234 wrote:Thanks. I have asked for Johan´s help since the file thay I try to load contains the PBEM words and has been save as PBEM.

That's great. I for one would be interested in knowing what the problem is, so I hope that you or Johan post the information to the forum once this is resolved

firepowerjohan · Post by **firepowerjohan** » Fri Oct 10, 2008 1:55 pm

Under investigation. Do you both have the Slitherine version, or anyone of you bought from Matrix? It should not matter, but to be sure can you try playing Slitherine vs Slitherine or Matrix vs Matrix and see if it does any difference compared to mixing the two?

HappyCat here for example has the Slitherine version, can you try sending some of the players a PBEM save and see if they can open yours?

Please report to me if this makes any difference, it should not and the problem shoud just be for one particular machine but you never know.

Happycat · Post by **Happycat** » Sat Oct 11, 2008 10:32 pm

firepowerjohan wrote:Under investigation. Do you both have the Slitherine version, or anyone of you bought from Matrix? It should not matter, but to be sure can you try playing Slitherine vs Slitherine or Matrix vs Matrix and see if it does any difference compared to mixing the two?

HappyCat here for example has the Slitherine version, can you try sending some of the players a PBEM save and see if they can open yours?

Please report to me if this makes any difference, it should not and the problem shoud just be for one particular machine but you never know.

Luisito1234, if you want me to try loading it, send me a PM and I will give you my email address

luisito1234 · Post by **luisito1234** » Mon Oct 13, 2008 8:35 am

I bought the matrixgames version and my friend bought the slitherine version. How can it be possible to purchase the same game, the same version and being unable to play PBEM? Aren´t they the same game?? Why are they unable to communicate theyselves via PBEM??

Post by **IainMcNeil** » Mon Oct 13, 2008 9:49 am

There is no reason why it should not work - it sounds like a bug specific to your machine.

joe98 · Post by **joe98** » Tue Oct 14, 2008 3:12 am

You could start a new game, send a file to youre friend, and see if he can open youre file.

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luisito1234 · Post by **luisito1234** » Wed Oct 15, 2008 8:02 am

I did it. I sent the PBEM file to my friend and It did not work. He had the same message: "Exception, the file could not be loaded". Any suggest??

Post by **IainMcNeil** » Wed Oct 15, 2008 8:43 am

Not yet - as discussed we are looking in to it.

Happycat · Post by **Happycat** » Wed Oct 15, 2008 3:06 pm

Just to update everyone; Luisito sent me the saved game from his Matrix version and I was able to open it without any problem on my Slitherine version. I have also sent him a new pbem file from a game I started on my platform, to see if he can open it on the Matrix version.

If I understand the original problem, it was that Luisito's save from his Matrix game would not open on his friend's Slitherine? If that is indeed the case, then there is some problem unique and specific to his friend's computer perhaps.

luisito1234 · Post by **luisito1234** » Wed Oct 15, 2008 3:52 pm

There has been a missunderstanding !! The PBEM file that I sent you was a PBEM created from a slitherine version (sent by my friend and therefore I am not able to load it from my matrixgames version). I think you has been able to load it because you (as my friend) have both the slitherine version.

I will send you now a matrixgames PBEM created file and we´ll see what happens. Please let us know if you (with your slitherine version) are able to open it.

Thanks for your help!

Happycat · Post by **Happycat** » Wed Oct 15, 2008 6:06 pm

luisito1234 wrote:There has been a missunderstanding !! The PBEM file that I sent you was a PBEM created from a slitherine version (sent by my friend and therefore I am not able to load it from my matrixgames version). I think you has been able to load it because you (as my friend) have both the slitherine version.

I will send you now a matrixgames PBEM created file and we´ll see what happens. Please let us know if you (with your slitherine version) are able to open it.

Thanks for your help!

Well, this would appear to confirm that there is a problem that is not just specific to one machine. I also cannot load the saved file generated by the Matrix version of CNAW. I suppose that in the interest of following good scientific practices, we should try to get someone else who has a Matrix version to test this out. But the Slitherine wizzo's are probably all over this already.

Hopefully Johan and team get to the bottom of the mystery, so that you and your friend can play by email.

firepowerjohan · Post by **firepowerjohan** » Wed Oct 15, 2008 6:22 pm

So far it seems the common factor is that the PBEM saves were either loaded by or created by luisitos machine. Would like to hear more test results.

firepowerjohan · Post by **firepowerjohan** » Thu Oct 16, 2008 1:51 pm

We have answered this in the tech support forum. Problem is located and will be fixed in the next patch.

Happycat · Post by **Happycat** » Thu Oct 16, 2008 3:34 pm

firepowerjohan wrote:We have answered this in the tech support forum. Problem is located and will be fixed in the next patch.

Well done Sherlock.

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