Any ideas?
Burma Road
Moderators: The Artistocrats, Order of Battle Moderators
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Brenmusik
- Lieutenant Colonel - Elite Panther D

- Posts: 1364
- Joined: Wed Mar 14, 2012 5:00 pm
- Location: Albion
Burma Road
Had this message during installing
followed by
Needless to say the Burma start is grey and I'm asked to purchase it - again
Any ideas?
Any ideas?
Re: Burma Road
Hi,
Were you a beta tester of the original game by any chance? This is an error we only encountered when the installer "collided" with a still installed version of the old pre-1.0 beta.
We are still investigating the exact cause, however, you can solve it by uninstalling the game, and re-installing it. For added certainty, I would also suggest that after you uninstall the game, you got Documents\My Games, and rename any Order of Battle folder you might find there (this will rebuild the folder).
I hope this helps, and we are sorry for the inconvenience.
Were you a beta tester of the original game by any chance? This is an error we only encountered when the installer "collided" with a still installed version of the old pre-1.0 beta.
We are still investigating the exact cause, however, you can solve it by uninstalling the game, and re-installing it. For added certainty, I would also suggest that after you uninstall the game, you got Documents\My Games, and rename any Order of Battle folder you might find there (this will rebuild the folder).
I hope this helps, and we are sorry for the inconvenience.
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Footefanatic
- Private First Class - Wehrmacht Inf

- Posts: 8
- Joined: Thu Nov 08, 2012 1:16 pm
Re: Burma Road
I encountered this problem as well and raised a ticket to the tech team. I am not a beta tester.
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HybridSpyda
- Slitherine

- Posts: 23
- Joined: Tue Feb 03, 2015 2:50 pm
Re: Burma Road
Hi Brenmusik,Brenmusik wrote:Had this message during installing followed by Needless to say the Burma start is grey and I'm asked to purchase it - again![]()
Any ideas?
If you navigate to the following folder (Windows 10 example):
C:\Users\%Username%\Documents\My Games\Order of Battle - WW2\Settings\
You will see a "serials.dat" file, please rename this file to "serials.dat.BAK" and then rerun Order of Battle: World War II.
Hopefully you should see that the campaign is correctly picked up and available to launch, let us know if this is not the case.
Happy Gaming!
Matthew Ravenwood
Production & QA Manager

Production & QA Manager

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Footefanatic
- Private First Class - Wehrmacht Inf

- Posts: 8
- Joined: Thu Nov 08, 2012 1:16 pm
Re: Burma Road
Hi HybridSpyda
Did not worked for me, please advise.
Did not worked for me, please advise.
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Brenmusik
- Lieutenant Colonel - Elite Panther D

- Posts: 1364
- Joined: Wed Mar 14, 2012 5:00 pm
- Location: Albion
Re: Burma Road
Yes I was, I'll Follow your instructions and see what happens.Tamas wrote:Hi,
Were you a beta tester of the original game by any chance? This is an error we only encountered when the installer "collided" with a still installed version of the old pre-1.0 beta.
Couple of things though, I don't think the original game was tested on this machine. I've just run the update followed by Burma Road on a different machine,
without the error message but with the same "grey out".
Re: Burma Road
Same problem here.
Not beta tester.
HybridSpyda´s advice didn´t work.
Really do hope that we dont have to reinstall as this is quite a lenghty proces...
Not beta tester.
HybridSpyda´s advice didn´t work.
Really do hope that we dont have to reinstall as this is quite a lenghty proces...
Re: Burma Road
I'm pretty sure the problem lays in the 2.54mb DLC "installer" so in the worst case you'll have to redownload that (once we've managed to find & solve the issue).
I have the problem myself but we assumed it was something rare related to very old beta installations. Apparently not
I have the problem myself but we assumed it was something rare related to very old beta installations. Apparently not
Re: Burma Road
We are looking into this guys, thanks for the reports.
Is Order of Battle installed for you in a non-default location? Meaning, outside of "C:\Program Files (x86)\Slitherine\Order of Battle - WWII"
Is Order of Battle installed for you in a non-default location? Meaning, outside of "C:\Program Files (x86)\Slitherine\Order of Battle - WWII"
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Brenmusik
- Lieutenant Colonel - Elite Panther D

- Posts: 1364
- Joined: Wed Mar 14, 2012 5:00 pm
- Location: Albion
Re: Burma Road
Renamed the file, on both computers, no improvement. I'll check to see where OoB is installed.Brenmusik wrote:Yes I was, I'll Follow your instructions and see what happens.Tamas wrote:Hi,
Were you a beta tester of the original game by any chance? This is an error we only encountered when the installer "collided" with a still installed version of the old pre-1.0 beta.
Couple of things though, I don't think the original game was tested on this machine. I've just run the update followed by Burma Road on a different machine,
without the error message but with the same "grey out".
Re: Burma Road
We have found the issue in the installer, everyone.
We have rebuilt it, it is being uploaded to the members area and being replaced in the store. I will let you know once it is available.
Once again, apologies for the inconvenience, and thank you for helping us identify the issue.
We have rebuilt it, it is being uploaded to the members area and being replaced in the store. I will let you know once it is available.
Once again, apologies for the inconvenience, and thank you for helping us identify the issue.
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Brenmusik
- Lieutenant Colonel - Elite Panther D

- Posts: 1364
- Joined: Wed Mar 14, 2012 5:00 pm
- Location: Albion
Re: Burma Road
"Tamas » 17 Aug 2017 16:39Brenmusik wrote:
Renamed the file, on both computers, no improvement. I'll check to see where OoB is installed.
We have found the issue in the installer, everyone.
We have rebuilt it, it is being uploaded to the members area and being replaced in the store. I will let you know once it is available."
Brenmusik says,Thank you, excellent news
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bru888
- Order of Battle Moderator

- Posts: 6213
- Joined: Sun Jan 10, 2016 5:39 pm
- Location: United States
Re: Burma Road
Nice work. Thanks, guys.Tamas wrote:We have found the issue in the installer, everyone.
We have rebuilt it, it is being uploaded to the members area and being replaced in the store. I will let you know once it is available.
Once again, apologies for the inconvenience, and thank you for helping us identify the issue.
- Bru
Re: Burma Road
You can now grab the fixed installer either by downloading it again from the link you received when purchasing the DLC, or from the Members Area if you have registered your copy already. This is the link to the file in the Members Area:
http://www.slitherine.com/members/privateDL.asp?gid=700
http://www.slitherine.com/members/privateDL.asp?gid=700
Re: Burma Road
I have the same Problem. You can solve this Problem.
Create in the Game Folder a file named BurmaRoad.txt.
In this file you must copy your Registration code and save the file.
Then the game is running correctly.
Create in the Game Folder a file named BurmaRoad.txt.
In this file you must copy your Registration code and save the file.
Then the game is running correctly.
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calmhatchery
- Captain - Heavy Cruiser

- Posts: 945
- Joined: Wed May 30, 2012 4:52 pm
Re: Burma Road
I have the same problem. I was a beta tester
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calmhatchery
- Captain - Heavy Cruiser

- Posts: 945
- Joined: Wed May 30, 2012 4:52 pm
Re: Burma Road
and like other guy, I have a MARINE DLC but "Australian Commandos" are still inactive. Burma also is still inactive.
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Re: Burma Road
Please check my post above: you can now re-download the installer to get the fixed version.
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calmhatchery
- Captain - Heavy Cruiser

- Posts: 945
- Joined: Wed May 30, 2012 4:52 pm
Re: Burma Road
OK thank you !!
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kaiser6977
- Corporal - 5 cm Pak 38

- Posts: 31
- Joined: Sun Jan 23, 2011 8:41 pm
Re: Burma Road
Downloaded the "fixed" installer. Still the exact same problem.
My version did a quick patch to version 4.1.2
My version did a quick patch to version 4.1.2



