Save file missing (no saving or keeping settings)

[Alucardos]

Having the steam version here.

[VPaulus]

Please try the following steps:

Step 1: Run the game as Administrator

- Right-click the game in your Steam Library.
- Go to Properties, then to the Local Files tab.
- Click Browse Local Files.
- Locate the game executable (the application file).
- Right-click it and go to Properties.
- Click the Compatibility tab.
- Check the "Run this program as an administrator" box.
- Click Apply. Having done this, restart Steam and try launching the game again.


Step 2: Run Steam as Administrator

- Navigate your Steam installation file (By default, it is C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.

[Alucardos]

Please try the following steps:

Step 1: Run the game as Administrator

- Right-click the game in your Steam Library.
- Go to Properties, then to the Local Files tab.
- Click Browse Local Files.
- Locate the game executable (the application file).
- Right-click it and go to Properties.
- Click the Compatibility tab.
- Check the "Run this program as an administrator" box.
- Click Apply. Having done this, restart Steam and try launching the game again.


Step 2: Run Steam as Administrator

- Navigate your Steam installation file (By default, it is C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.

i did exactly as i was told but the problem still remains. I also reinstalled the game but nothing. I also tried to save a custom map and there was an error message telling me that it cannot be saved.

[VPaulus]

As you are running now as administrator, delete the folder named "SANCTUS" in your Windows documents folder:
...\Documents\My Games\SANCTUS

[Alucardos]

As you are running now as administrator, delete the folder named "SANCTUS" in your Windows documents folder:
...\Documents\My Games\SANCTUS

But there isn't any SANCTUS folder. It doesn't created.

[pipfromslitherine]

It sounds like your My Games folder is protected. You may need to delete it (if that is practical) and re-create. Otherwise you could try and change the permissions to allow the game to write to it. I am not sure how the folder could have gotten its permissions changed though.

Cheers

Pip

[Alucardos]

It sounds like your My Games folder is protected. You may need to delete it (if that is practical) and re-create. Otherwise you could try and change the permissions to allow the game to write to it. I am not sure how the folder could have gotten its permissions changed though.

Cheers

Pip

But i have quite a bunch of games written in there. Why specifically in this one?

[VPaulus]

But i have quite a bunch of games written in there. Why specifically in this one?

Well that we can't tell, but it's some thing related with your system, otherwise most of the other players would be experiencing this.
Instead of deleting just rename "My Games" folder as "_My Games". Later you can copy the other games folders to the new folder which will be created as soon as your run the game.