BUG - Games freezes

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Evig_Pint
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BUG - Games freezes

Post by Evig_Pint »

I've been trying to play through some of the tutorials (game purchased via Steam) but the game freezes up frequently. I've upgraded to the Beta version but same thing is happening. Having trouble with the DxDiag report as it won't seem to let me upload a .txt, .doc or .pdf file, won't let me include a link to Google Docs (says my message looks too spamy) and the report is too long to paste in the body of the message (report is 95k characters).

Any help is appreciated as this game looks great!

Thanks,
zakblood
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Re: BUG - Games freezes

Post by zakblood »

attach as a zip, does that work for you?
Evig_Pint
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Re: BUG - Games freezes

Post by Evig_Pint »

Yes, here's the file!

Thanks,
Attachments
DxDiag EP.7z
(15.33 KiB) Downloaded 111 times
VPaulus
Slitherine
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Re: BUG - Games freezes

Post by VPaulus »

Please try the following steps:
Step 1: Run the game as Administrator

- Right-click the game in your Steam Library.
- Go to Properties, then to the Local Files tab.
- Click Browse Local Files.
- Locate the game executable (the application file).
- Right-click it and go to Properties.
- Click the Compatibility tab.
- Check the "Run this program as an administrator" box.
- Click Apply. Having done this, restart Steam and try launching the game again.


Step 2: Run Steam as Administrator

- Navigate your Steam installation file (By default, it is C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.
Evig_Pint
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Re: BUG - Games freezes

Post by Evig_Pint »

Sorry...no change. Still freezing up.
zakblood
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Re: BUG - Games freezes

Post by zakblood »

maybe nothing

Dedicated Memory: 112 MB on the GPU which is a onboard CPU hybrid (Hybrid Graphics GPU: Integrated) so no dedicated GPU its the cpu which is doing both tasks
VPaulus
Slitherine
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Re: BUG - Games freezes

Post by VPaulus »

Yes, no dedicated GPU, set the Quality in the game settings to "Very Low" and see if it improves.
Kmark63
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Re: BUG - Games freezes

Post by Kmark63 »

Purchased the game yesterday and having exactly the same issues
zakblood
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Re: BUG - Games freezes

Post by zakblood »

please open a new thread and post your question so it doesn't get lost in another thread,

Please attach a DxDiag report fie.
How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
7, if your new and can't / don't have permission etc, then copy paste into a reply
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