game play menu

[seniorgary]

I select play game on the menu but it reverts to the menu without playing the game. Can anyone help

[VPaulus]

Open the game installation folder, find a file named "A11.exe" and run it. What happens next? Do you receive any error message?

[seniorgary]

Double clicked on the A11.exe and nothing happened. Tried to run as administrator and again nothing happened.

Where do I go from here.

[VPaulus]

Please attach a DxDiag report file to your message.
How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Zip the file and attach the file to your message

[seniorgary]

I have attached a zip file

[VPaulus]

Post a file named "output_log.txt" that can be found at:
...\Afghanistan 11\A11_Data

[seniorgary]

I have attached the file requested.

[VPaulus]

Uninstall the game and reinstall in a folder different than the default one at C:\Program Files (x86)\....
Install it instead at for example C:\Games\.....

[seniorgary]

well that didn't work

next?

[VPaulus]

Update your Radeon drivers:
http://support.amd.com/en-us/download

[seniorgary]

still no joy. guess it's time to give up. will try to reinstall later when the game is more stable

Thanks

[Every Single Soldier]

Have you tried disabling your anti-virus or any other programs running in the background that might interfere with access ?