Can't install new patch 2.9.6

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morge4
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Can't install new patch 2.9.6

Post by morge4 »

I downloaded the new patch to install so I could install Blitzkrieg, I am getting the errors shown in the screenshot below.
Image

I installed OOB - Pacific initially and then upgraded to OOB - WWII. Install path still shows "D:\Slitherine\Order of Battle - Pacific"
Image

Please help!!
zakblood
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Re: Can't install new patch 2.9.6

Post by zakblood »

did it give you the option or did it manually try to install elsewhere?

in other words any error messages given?

i don't have it, so best bet it to wait for staff support as VPaulus is the man for this or the developers etc, will ask him to take a look for you know by pm
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Re: Can't install new patch 2.9.6

Post by morge4 »

zakblood_slith wrote:did it give you the option or did it manually try to install elsewhere?

in other words any error messages given?

i don't have it, so best bet it to wait for staff support as VPaulus is the man for this or the developers etc, will ask him to take a look for you know by pm
No other error that what is shown. no option to install anywhere else.
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Re: Can't install new patch 2.9.6

Post by Shards »

HI Morge,

Do you still have the beta installed? It might be worth uninstalling that if you do?

I'll check that the install location shouldn't matter

Thanks
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Re: Can't install new patch 2.9.6

Post by Shards »

Also, it might be worth trying to update to 2.6.8 first and then 2.9.6, just in case that helps matters in the short term?

You can download that from here: http://www.slitherine.com/members/publicdl.asp?gid=516
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Re: Can't install new patch 2.9.6

Post by VPaulus »

Follow the suggestion offered by Shards in the previous post, but if the issue persists, please do the following if you are running a 64bits Windows version:

1. Uninstall the game
2. Rename the folders named "Order of Battle - WW2" and "Order of Battle - Pacific" as "_Order of Battle - WW2" and "_Order of Battle - Pacific". these folders can be found in your Windows documents folder at: "...\Documents\My Games"
3. Download the file attached in this message OoB_ClRegx64.zip
4. Unzip the downloaded file and run the extracted file OoB_ClRegx64.reg
5. Allow the "program" to delete the Windows registry keys regarding the game
6. Install Order of Battle: WW2
7. Run the game and exit
8. Install update 2.9.6
9. Install your DLC campaigns

You can download the the installer files for Order of Battle: WW2 and your DLC campigns (US Pacific, Rising Sun and Winter War) from your Member's area:
http://www.slitherine.com/members/
Attachments
OoB_ClRegx64.zip
(459 Bytes) Downloaded 131 times
morge4
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Re: Can't install new patch 2.9.6

Post by morge4 »

Shards wrote:HI Morge,

Do you still have the beta installed? It might be worth uninstalling that if you do?

I'll check that the install location shouldn't matter

Thanks

Uninstalled Beta before trying to install new patch.
morge4
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Re: Can't install new patch 2.9.6

Post by morge4 »

Shards wrote:Also, it might be worth trying to update to 2.6.8 first and then 2.9.6, just in case that helps matters in the short term?

You can download that from here: http://www.slitherine.com/members/publicdl.asp?gid=516

2.6.8 is already installed.
Image
morge4
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Re: Can't install new patch 2.9.6

Post by morge4 »

VPaulus wrote:Follow the suggestion offered by Shards in the previous post, but if the issue persists, please do the following if you are running a 64bits Windows version:

1. Uninstall the game
2. Rename the folders named "Order of Battle - WW2" and "Order of Battle - Pacific" as "_Order of Battle - WW2" and "_Order of Battle - Pacific". these folders can be found in your Windows documents folder at: "...\Documents\My Games"
3. Download the file attached in this message OoB_ClRegx64.zip
4. Unzip the downloaded file and run the extracted file OoB_ClRegx64.reg
5. Allow the "program" to delete the Windows registry keys regarding the game
6. Install Order of Battle: WW2
7. Run the game and exit
8. Install update 2.9.6
9. Install your DLC campaigns

You can download the the installer files for Order of Battle: WW2 and your DLC campigns (US Pacific, Rising Sun and Winter War) from your Member's area:
http://www.slitherine.com/members/
Which installer should I start with, one of the original OOB - Pacific installer (OrderOfBattle-Pacific-SetupRelease-158) or the WWII installer (OrderOfBattle-WWII-SetupRelease-v248)?
Shards
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Re: Can't install new patch 2.9.6

Post by Shards »

I'd start with the WWII installer
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Re: Can't install new patch 2.9.6

Post by morge4 »

Shards wrote:I'd start with the WWII installer
Ok, thanks.
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Re: Can't install new patch 2.9.6

Post by morge4 »

thanks VPaulus, looks like all is working now.
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Re: Can't install new patch 2.9.6

Post by Shards »

Great! My guess is that the Beta and the old game got a bit mixed up in your registry. Glad it's working well now!
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Re: Can't install new patch 2.9.6

Post by morge4 »

Shards wrote:Great! My guess is that the Beta and the old game got a bit mixed up in your registry. Glad it's working well now!
And thanks for your assistance also Shards. :mrgreen:
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