Error Message Resolution

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MRSHU
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Error Message Resolution

Post by MRSHU »

I can not open Play Order of Battle - I get an error message ....
"Couldn't switch to requested monitor resolution"
Details
Switching to resolution 3x0 has failed ,trying lower one
All resolution switches have failed
Screen could not switch resolution (3x0 fs =0 hz=0 )
VPaulus
Slitherine
Slitherine
Posts: 8326
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Location: Portugal

Re: Error Message Resolution

Post by VPaulus »

Try the following:
Delete the Settings folder that can be found in the Windows documents folder at:
...\Documents\My Games\Order of Battle - WW2
Run the game and check if the issue persists.
MRSHU
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Mon Jan 26, 2015 3:11 pm

Re: Error Message Resolution

Post by MRSHU »

Thanks but that did not work. I then deleted all my saved games and reloaded the program. That worked but I realized I had older version when I started a campaign. So I Then updated to most recent version but then I again began getting the error message so I am back to square one.
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Error Message Resolution

Post by VPaulus »

Could you please attach a DxDiag report file to your message?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
MRSHU
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Mon Jan 26, 2015 3:11 pm

Re: Error Message Resolution

Post by MRSHU »

Thanks I did the DxDiag and it indicated there were no issues . I saved all 5 tabs. Tried to attach but got a message in red "The extension txt is not allowed. "

I can play the original version but when I update to new version ...
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Error Message Resolution

Post by VPaulus »

MRSHU wrote:Thanks I did the DxDiag and it indicated there were no issues . I saved all 5 tabs. Tried to attach but got a message in red "The extension txt is not allowed. "
Zip the file and attach it.
adherbal
The Artistocrats
The Artistocrats
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Re: Error Message Resolution

Post by adherbal »

Right after clicking launch game, hold down the CTRL key. That should open a popup which allows you to select a resolution and/or windowed mode.

Can you have a look if selecting different options there makes any difference?
Image
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