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Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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Jonnymad
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Joined: Sat Apr 26, 2008 8:25 pm

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Post by Jonnymad »

I've just purchased and downloaded Commander Europe at war. But whenever I start the game, it asks me for a name and key. It says the e-mail I've received with the order information has everything I need. But I can't seem to find it. And so, the game is still only a demo and not the full game. Where can I find the information I need?
ashleycameron
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Wed Aug 13, 2008 9:59 pm

Post by ashleycameron »

If you have legal product.
They would have provided it..
pipfromslitherine
Site Admin
Site Admin
Posts: 9871
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

Sometimes the automated purchasing can be foiled by firewalls etc. If it does fail please e-mail your order details to info@slitherine.co.uk along with the hardware fingerprint displayed on the pop up menu asking for your serial number and we'll get you sorted out ASAP.

Cheers

Pip
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