IPad 1.26 Crash after update

[kverdon]

Well my luck with 1.26 is at least being consistent. I decided to try and setup US Corps on my Ipad Pro (IOS 9.3.2). After getting the upgrade from the App Store I was able to open Panzer Corps and purchase US Corps. However after purchasing US Corps I can no longer open the app. When I launch Panzer Corps and get to the loading screen, the red bar on the bottom gets about 2/3rds of the way across and the app crashes. Tried deleting Panzer Corps, rebooting the IPad and reinstalling it without success. Still crashes upon launch.

This is a bit much....

[kverdon]

This appears to be related to the IPad Pro. I have successfully upgraded and installed on my wife's IPad mini (IOS 9.3.2) and my IPad Air (IOS 9.3.1). It will NOT launch on my IPAD Pro (IOS 9.3.2). Was this update tested on an IPad Pro? The IPad Pro has been out for a while now so this is pretty inexcusable.

[Shards]

HI,

We did indeed test this on the iPad Pro in the office. That's on 9.2 though. I'll run some further tests on it to try and figure out what's causing this.

Thanks

[kverdon]

Thanks Shards,

I did finally get this running on my Ipad Pro on 9.2.3 but it took a rather convoluted process to get it to work. As I mentioned earlier, simply deleting the app and reinstalling it did not work. These are the steps I went through to get it working:

1. Connected my Ipad Pro to my PC and re-installed Panzer Corps through ITunes, this installed an older version of Panzer Corps.
2. Launched Panzer Corps to ensure that it would launch and it did.
3. Went to the App Store and re-updated Panzer Corps to 1.28.
4. Came back a while later and saw that the update had appeared to have applied as my Panzer Corps Game Icon was solid.
5. Launched Panzer Corps and it launched sucesssfully.
6. Did a restore of purchases. U.S. Corps 1942 did not restore, though 1943 and 1944/45 did.
7. Clicked "Buy" for US Corps 1942. It informed me that I had already purchased and I could repurchase for "free". I did this.
8. Verified that US Corps 1942 was updated to "Play".
9. Launched Panzer Corps and started US Corps 1942 Campaign.
10. Saved game on turn 2.
11. Exited Panzer Corps. Noticed Appstore still showed Panzer Corps only 75% updated.
12. Restarted Panzer Corps 1.28 update.
13. Completed Panzer Corps 1.28 update.
14. Launched Panzer Corps and reloaded Saved Game.

It appears to be working but the 1.28 update apparently glitched somewhere or the in-app purchase glitched which caused the game to not load. It was fortunate that I was able to reload an older version and reupdate or I fear I would have been out of luck until the next update came out.

[Shards]

Thanks for the detailed update! And glad that you've got it working now.

I'll see if I can find the edge case that you've obviously hit and we'll certainly keep an eye out for this sort of issue going forward