Duplicate product code when activating on Steam

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Panzerbush
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Private First Class - Wehrmacht Inf
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Joined: Sun Apr 24, 2011 4:30 am

Duplicate product code when activating on Steam

Post by Panzerbush »

I bought the Kursk expansion from the Matrix Games website. I then registered the serial number on Slitherine's page to generate a Steam key per the instructions. Steam is balking at this saying it's a Duplicate product code- that it's already been activated on another Steam account (I only have one Steam account).
Could someone please help me out with this? Thank you!
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zakblood
Most Active User 2017
Most Active User 2017
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Joined: Thu Jun 12, 2014 6:44 pm

Re: Duplicate product code when activating on Steam

Post by zakblood »

sorry for your issue

contact support[at]slitherine.co.uk with your order details and they will help, but not back until the 4th
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