3 games locked up

[Madmoose68]

Madmoose68 vs vbeyer, opponent can't allocate pips
Madmoose68 vs foxtrot, board locked
Madmoose68 vs Semaeon

iOS
All three games are luck of the draw.
The game list screen indicates it is my turn in every game.
The map loads in all three games, but can't highlight any units, select any option or move the map. It's totally frozen.
In vbeyer game, his 26 VG is highlighted blue, but frozen. Updated 10/12
Foxtrot updated 10/10
Semaeon updated 10/14

[Shards]

Hi MadMoose,

We'll take a look into these on the back end. Can I ask for a bit more information?

For each of them, which game scenario are you playing (Meuse, Luck of the Draw etc), whose turn is it currently and when was the last update? (this info is all on the multiplayer games list screen in-game).

Also, can I ask what platform you're playing on? PC, Mac, iOS?

For the game vs vbeyer, do you know which pip vbeyer is unable to allocate?

For the game vs foxtrot, when you say the board is locked, do you mean that you're unable to activate an area to move units?

Thanks

[vbeyer]

Hi,

this is my side of the stuck game with Madmoose. It is his turn.
My game with Rauha is stuck, too. I have discribed it in the tech support forum.

on my Side is Win 7

Regards
Volker

[manthril]

Hello, guys!

Sorry you are experiencing issues with the game. We have fixed lots of bugs during this time and there is a big chance that your issue will be fixed as well.

Thanks!

[foxtrot]

My game is saying that it's not my turn although I thought I had an email to say it was (sorry can't confirm that).
This happened after the first turn on the 'luck of the draw' scenario.

I'm on iOS, ipad2.

Hope that helps?

[pkager]

Same issue with a Bitter End multiplayer game (and single player to boot). For a game with so few maps there shouldn't be these kind of game ending bugs

[daggerfunf]

I have two multiplayer games that are now "frozen". One is Bitter End scenario and the other is Battle of Bulge. I'm playing the Axis in both. Any way to clear this out of the queue or am I just stuck with them?

[Shards]

Hi All,

As Manthril said earlier, we're hopeful that the patch that we're looking to release soon will fix a good number of these bugs.

However, can I just ask, when you guys say Frozen, what symptoms are you getting? Is it your turn? Can you load up the game map? What happens if you do?

Thanks!

[daggerfunf]

In one game map loads and one unit of my opponent moves into an adjacent hex and then nothing else happens ... other than the continuation of the music and sound effects. In the other game, the map loads and that's it ... other than the music and sound effects. Very frustrating ... and very disappointing.

[AlexRadu]

Hello,

We really appreciate your patience! Most of the problems including the game freezing in the Multiplayer are already solved for the 1.15 patch, which will be released at the end of this week.

Thank you for your time!

Cheers,
Alex