Still Can't Kick Player or Claim MP Games

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SSLConf_Yolo911
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Still Can't Kick Player or Claim MP Games

Post by SSLConf_Yolo911 »

Hi,

I appreciate all of the work that you do. I know it is complicated. I installed 1.9.4 and was hopeful that I would be rid of all the old MP games on my screen. A lot of them are broken and can't end the turns. Well, I still can't delete them.

One very annoying aspect of multiplayer is the number of dead games on the screen that can't be deleted. I have over 24 games listed. Erik and started a lot of them using me as a guinea pig to test different settings. I can't get rid of any of them. Also a lot of 4 player games that have been there since August and every time I use the kick or claim button I end up having to exit via task manager.

Are there any plans to fix this?

Thank you
Erik2
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Re: Still Can't Kick Player or Claim MP Games

Post by Erik2 »

+1

Here's a list over my MP-games that can be removed from the PBEM-server.

Thanks
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PBEM.jpg
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morge4
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Re: Still Can't Kick Player or Claim MP Games

Post by morge4 »

I was able to remove 2 games by claiming them. PC version.
SSLConf_Yolo911
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Re: Still Can't Kick Player or Claim MP Games

Post by SSLConf_Yolo911 »

Erik,

I did enjoy the games we tried to play.

I managed to get rid of most of the ones with you but the 9/12/15 game is set in stone and nothing short of formatting my hard drive is going to get rid of it.

Referring to the screenshot that I hopefully attached, every game from the Fork with Czero, Jayon, and gma111 9/24/15 and down cannot be removed by resigning, claiming, kicking or bombing. No matter what I try it locks everything up and I have to use task manager to kill OOB and start over.

Is anyone else having this problem? or am I shouting in the wind and the programmers are ignoring me because it is a single-user issue?

Thanks
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Screenshot 34.jpg
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adherbal
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Re: Still Can't Kick Player or Claim MP Games

Post by adherbal »

@Yolo911

Removing games is a server-side thing, so nothing you do on your own machine will affect that :)

When you select one of these games, is the Claim button active or orange (saying you have to wait X days)? If it is active, can you click it, wait a few seconds, kill OOBP and then send the output_log.txt?
Image
Erik2
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Re: Still Can't Kick Player or Claim MP Games

Post by Erik2 »

Here's mine.
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output_log.zip
(6.36 KiB) Downloaded 113 times
SSLConf_Yolo911
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Re: Still Can't Kick Player or Claim MP Games

Post by SSLConf_Yolo911 »

Yes, the claim button is active. I tried to "claim" the game with Erik. as soon as I click on claim the spinning flag appears and says 'connecting". Thats as far as it gets. I eventually have to get to task manager to kill the game. Here is the out put file.

It is the same situation for all of the games listed in the above post.

Thanks for looking at this.
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output_log.zip
(8.44 KiB) Downloaded 102 times
adherbal
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Re: Still Can't Kick Player or Claim MP Games

Post by adherbal »

These games seem to have gone corrupted somehow but I'm not sure how.

I've cleared as many of the games reported yet, but it's a huge list so if I missed anything a clear screenshot or description of the map & players will hopefully allow me to find it.

If this keeps happening to more recent games let me know, I'm hoping it's an issue which has been solved by now but not too confident about it...
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SSLConf_Yolo911
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Re: Still Can't Kick Player or Claim MP Games

Post by SSLConf_Yolo911 »

Adherbal-- Here is a list of games that if you can clear them off the server I would really appreciate it. There might be more but I wasn't sure about the others.

Thanks in advance,

Larry
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Screenshot 36.jpg
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Erik2
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Re: Still Can't Kick Player or Claim MP Games

Post by Erik2 »

Lukas, you can delete this one as well :roll:

BTW, I think several of my MP-games were broken by the Allied player purchasing and deploying the new British units that were inadvertently included in the previous patch.
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SSLConf_Yolo911
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Re: Still Can't Kick Player or Claim MP Games

Post by SSLConf_Yolo911 »

Adherbal,

Thank you for deleting the corrupted games. I appreciate it.!!!
VPaulus
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Re: Still Can't Kick Player or Claim MP Games

Post by VPaulus »

You can also contact us at support[at]slitherine.co.uk for deleting multiplayer games from your account.
Please note that we can only delete games 30 days after the last move.
SSLConf_Yolo911
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Re: Still Can't Kick Player or Claim MP Games

Post by SSLConf_Yolo911 »

I will write that address down. Thank you.
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