Can't login into multiplayer

Commander - The Great War: Tech Support

Moderators: Slitherine Core, The Lordz

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MikeMUC
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 113
Joined: Sat Aug 02, 2014 11:07 am

Can't login into multiplayer

Post by MikeMUC »

Hello,

I've just bought Commander - The Great War und would like to play a multiplayer game which has already been arranged.
For this purpose, I've registered the Serial of the game with my Slitherine account "Mad Mike", as requested.

When I now press "Multiplayer" in the game, the Serial check runs and then presents a window where I can type in my password for the account. Unfortunately, it does not show the correct account name ("Mad Mike"), but only "Mad". When I enter my password and click login, it will check the information and proceed to tell me that my login is incorrect. I can't see any way to manually change the account name in this dialogue and the game does not seem to handle account names which contain spaces correctly (it should since Slitherine allows account names with spaces).

Is there any way to resolve this issue? Worst case I would also accept unregistering the game from my current account so that I can re-register it for an account which does not have spaces in its name.

Cheers,

Mike
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
Contact:

Re: Can't login into multiplayer

Post by lordzimoa »

Hi Mike best is to post here, so Slith server support can have a look:

viewforum.php?f=12
MikeMUC
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 113
Joined: Sat Aug 02, 2014 11:07 am

Re: Can't login into multiplayer

Post by MikeMUC »

lordzimoa wrote:Hi Mike best is to post here, so Slith server support can have a look:

viewforum.php?f=12
Thanks, I've done just that, hope this can be resolved.
Admiral Stricker
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Sat Feb 14, 2015 5:38 pm

Re: Can't login into multiplayer

Post by Admiral Stricker »

Thx Mike Mad 'cause i think i have the same problem. My username is Admiral Stricker and there is only Admiral showing in the multiplayer screen. May i ask you to find me a way to resolve this problem Support Team ?

Sincerely, Raphaël alias Admiral Stricker
VPaulus
Slitherine
Slitherine
Posts: 8325
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Can't login into multiplayer

Post by VPaulus »

You need to contact us at support[at]slitherine..co.uk. Probably you have registered more than one Slitherine account.
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