Mission "HOLD THE PASS" - error

Tech support for Battle Academy

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Eisenfaust
Lance Corporal - Panzer IA
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Mission "HOLD THE PASS" - error

Post by Eisenfaust »

Steam version.
Mission "HOLD THE PASS" (Desert Rats).
I've finished deploying units, pressed "End turn" and... got this.

How can I solve this problem?
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BA1.jpg
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pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

Not seen any issue like this before. Does it happen every time you play the mission? Can you please post the contents of the error.log file immediately after a crash occurs.

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

Where can I find logs? Is it here?
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pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

Yep - perfect. It looks like an issue with your graphics subsystem. Do you have DX9c installed? Are your video card drivers fully up to date?

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

pipfromslitherine wrote:Yep - perfect. It looks like an issue with your graphics subsystem. Do you have DX9c installed? Are your video card drivers fully up to date?

Cheers

Pip
Windows 8.1 - DX11. Do I need DX9с?!
Windows informs there is no need in updating videodrivers...
pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

W8 doesn't include every component of DX9c. So installing it may well help.

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

pipfromslitherine wrote:W8 doesn't include every component of DX9c. So installing it may well help.

Cheers

Pip
Unfortunately it tells that dx9 requires windows xp or another old system...
pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

Please post your DxDiag info (as explained here: viewtopic.php?f=103&t=18097 ). Basically your video card is failing to initialise from the look of it.

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

pipfromslitherine wrote:Please post your DxDiag info (as explained here: viewtopic.php?f=103&t=18097 ). Basically your video card is failing to initialise from the look of it.

Cheers

Pip
That's it.
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pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

Was the installer you tried this one:

https://www.microsoft.com/en-us/downloa ... aspx?id=35

?

You could also try grabbing the latest AMD drivers from their site directly, as yours are a year old.

Cheers

Pip
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Eisenfaust
Lance Corporal - Panzer IA
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

I've installed the latest AMD Catalyst.
As for my videocard I can't find any drivers at all. You can see it on official site: http://www.asus.com/Graphics-Cards/HD79 ... _Download/
I've downloaded DX9 from the same source as Yours.
Do You think that this http://steamcommunity.com/app/12120/dis ... ?l=russian can help me?

P.S. Sorry for my English.
pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

It's worth a try for sure :)

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

Unfortunately it didn't work.
Very strange. Why does this error appear just now, after over 6 hours of playing and several missions?!
pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

When does it occur during play? Or is it during startup?

Try deleting the OPTIONS.TXT file in My Documents/My Games/BBCBA to see if that helps. Or indeed try renaming the entire BBCBA folder.

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

It happens when I end deploying and click "end turn".

Image
Eisenfaust
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Joined: Fri Nov 29, 2013 9:35 pm

Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

pipfromslitherine wrote:
Try deleting the OPTIONS.TXT file in My Documents/My Games/BBCBA to see if that helps. Or indeed try renaming the entire BBCBA folder.
It didn't help. In both cases a new BBCA folder appears.
pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

Yes - it will recreate the folder. If it didn't help then you can put the original back.

My best guess would be a problem with the RAM either in main memory or on the video card, which that mission is just happening to hit in the right (wrong!) way to cause a crash. Perhaps try running in a window to see if the change in settings can get you past the crash.

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Pip
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pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

Also - are you running with DEBUGMODE 1 on, or have you modded the game data at all?

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Pip
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Eisenfaust
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Re: Mission "HOLD THE PASS" - error

Post by Eisenfaust »

pipfromslitherine wrote:Also - are you running with DEBUGMODE 1 on, or have you modded the game data at all?

Cheers

Pip
What is DEBUGMODE?

As for the window mode, it doesn't work. I remove "Fullscreen" in launcher, but game starts in fullscreen...
pipfromslitherine
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Re: Mission "HOLD THE PASS" - error

Post by pipfromslitherine »

By default the windowed mode is the full size of the screen and so would look the same.

Can you try removing the game entirely and reinstalling?

Cheers

Pip
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