black screen

[Svensk]

setting the resulution att 1000x200 or somthing...the lowest in the setting...when starting... the screen go black... saying change to 1600x...and i can hear the game running ...this is after intro...

playing ww2 version in this serie and np..

[VPaulus]

Could you please provide a DXDiag report file and and the ctgw.log file.


How to get a Directx Dialog file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. Attach the the text file to your post


How to get the ctgw.log file:

If you ever get an error or crash, please attach the ctgw.log file to your report, this will help us identify the problem. It's more useful if the error is during the AI turn, but it would be good for you guys to get used to uploading these logs. The logs are in your Documents, so the default is "My Documents\My Games\Commander The Great War"

Even if you're reporting a bad move by the AI, it would be helpful to see the log as this gives us a much clearer idea of what was going on when the issue occurred.