Game Crash

[AngryPotato]

Hello.
I am not sure if there is a topic about this problem, but still I will ask it anyway (what worse can happen? ).
So anyway after introducing patch 1.03 (on 1.02 everything was still fine) I get crashes durning gameplay.

***Unhandled Exception! ExpCode: 0xC0000005 ExpFlags: 0
ExpAddress: 0x00000000 Please Report!

It happens when I am ordering my guys to do something (like move somewhere, attack etc.). It does not happen everytime. Sometime I can play through a couple of turns without any crash and sometimes those happen so often that I am not able to finish even a single turn.
Here are the reports from the log.txt file from My Game>Wh40k Armaggedon

ERROR: Could not open campaign file: ''
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 3
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 754. LastError: 0
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 754. LastError: 0
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 3
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 754. LastError: 0
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 754. LastError: 0
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 3
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183
CHECK FAILED in file '..\..\Sources\ArmageddonGame\AI.cpp', line 1301. LastError: 183

Also turning off the sound effects kinda fixed the issue (the game was playable), but playing without sounds is very dull.

[VPaulus]

Are you playing the sound via HDMI?
Please post a DxDiag report file.

How to get a Directx Dialog file:

1. click on "START" (on Windows 8 Press "Windows Key" + "R" and go to step 3)
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. open the text file, copy the contents, and post along with your issue.

[AngryPotato]

------------------
System Information
------------------
Time of this report: 2/19/2015, 12:24:40
Machine name: EVILPOTATO
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: Polish (Regional Setting: Polish)
System Manufacturer: ASUSTeK Computer Inc.
System Model: M51Tr
BIOS: Default System BIOS
Processor: AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80 (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 2767MB used, 4908MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 3400 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x95C4)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_95C4&SUBSYS_18751043&REV_00
Display Memory: 2165 MB
Dedicated Memory: 502 MB
Shared Memory: 1663 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Rodzajowy monitor PnP
Monitor Model: unknown
Monitor Id: LPL1E01
Native Mode: 1280 x 800(p) (60.017Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1129 (English)
Driver Version: 8.970.100.1100
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/30/2013 05:19:54, 1094024 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D684-11CF-9A77-7F38BEC2C535}
Vendor ID: 0x1002
Device ID: 0x95C4
SubSys ID: 0x18751043
Revision ID: 0x0000
Driver Strong Name: oem18.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_M72:8.970.100.1100:pci\ven_1002&dev_95c4
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Głośniki (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_104319D3&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/14/2014 18:37:38, 3962840 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000

[VPaulus]

If this is happening only when you have the sound activated, than it's posibile that there's a conflict between a audio codec on your Windows and the audio library of the game.
Have you installed any codec pack?, like K-Lite?

[AngryPotato]

I tried to uninstall K-Lite codecs, but even with them unisntalled the crash still occurs.

[VPaulus]

Unfortunately, Those codec packs like K-Lite often broke Windows codec/filter system when you install them and sometimes it won't be sufficient just to uninstall those codec packs.

You can also check if a third party program is also interfering with the audio library. Try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists. If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.
A tutorial on how to do this can be found below:
https://us.battle.net/support/en/articl ... plications

[AngryPotato]

I try to do that, but this still did not solve my problem.

The programs that were disable and did not interferwith the game (or just disabling them did nothing) from those non-microsoft ones are:
- Adobe Flash Player Update Serive
- AMD External Events Utility
- AMD FUEL Service
- ASLDR Service
- G Data AntiVirus Proxy
- G Data Sheduler
- G Data Strażni Systemu Plików (guardian of the file system)
- G Data Personal Firewall
- G Data Scanner
- Bluetooth Service
- Mozilla Maintenance Service
- Steam Client Service