Recurring System Shutdown

[chashoch]

I loaded Armageddon using serial ID onto a Levono Laptop running Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601
i5 CPU M 420 @ 2.4GHZ 4GB RAM

I updated with 1.03 patch

I could not take screen shot as screen went blank and computer rebooted. When I try to open the saved file the system crashes.

The Windows error problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 86581510
BCP2: 9C50B3B4
BCP3: 00000000
BCP4: 0000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011115-27814-01.dmp
C:\Users\Cuppatech\AppData\Local\Temp\WER-66284-0.sysdata.xml

I tried to attach the following files, but received error messages.

Campaign scenario saved file
Error log from Documents\My Game\Warhammer 4000\
Windows system dump file referenced above
Windows system sysdata file referenced above

I am a rookie and not a computer whiz.

[fsx]

Please, zip the savegame and you could upload this file.
In 1.02 I saw the crash and could repeat such a crash.
Is the savegame from 1.02?
Is it a savegame made after the end of the mission in the "Review map"?

[chashoch]

I was running version 1.03.
The shutdown happened as I clicked on a unit during a turn.

I am attaching the zipped save game file.

[chashoch]

I just tried another turn using the same campaign saved file and it crashed again.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 88CA9008
BCP2: 9D1113B4
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Attaching the zipped save file.

I was moving a legion unit when it happened.

[VPaulus]

Please open the game installation folder an rename the subfolder named Audio as _Audio and check if the issue persists.

[chashoch]

I changed the audio folder to include the dash and still had the problem occur. What next?

[VPaulus]

And can you start a new campaign, save games and load them without a crash?

[chashoch]

Yes. I can load the file saved from a current campaign and it will work for awhile. I might go through a few scenarios and then I move a unit and then it freezes up and crashes

[VPaulus]

In what folder is the game installed?

[chashoch]

Here is the tree:

C:\programs\sliterine\Warhammer 40000 Armageddon

[VPaulus]

Please try installing in a different folder.

[chashoch]

Reloaded in Programs/Warhammer and the same crash happened mid way through the first round of the first campaign...

[IainMcNeil]

If you haven't already tried, try turning the volume to 0 and see if this helps.