PC version keeps crashing

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aster
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 32
Joined: Sun Aug 11, 2013 10:05 pm

PC version keeps crashing

Post by aster »

I purchased the PC version of the game (already own iPad) yesterday, but unfortunately am dealing with frequent crashes. It's happened during the AI's turn but also during one of mine (after moving a unit IIRC) - the game freezes and I'm left with the spinning circle mouse pointer, any clicking on the screen makes it go gray-ish and prompt the "Panzer Corps is not responding" popup. At this point I've been unable to manage more than a couple turns without the issue, so the game's pretty much unplayable as-is.

Any advice? Thanks in advance.

Version is 1.22.

Here's the main system info from my Direct Dialog file:

------------------
System Information
------------------
Time of this report: 1/6/2015, 22:18:20
Machine name: WINTERFELL
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 2218MB used, 5969MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


---------------
Display Devices
---------------
Card name: AMD Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68B8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_29911682&REV_00
Display Memory: 2809 MB
Dedicated Memory: 1017 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VS238
Monitor Id: ACI23FA
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
VPaulus
Slitherine
Slitherine
Posts: 8325
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: PC version keeps crashing

Post by VPaulus »

Please try the following:
Open the game installation folder and find a subfolder named Audio. Please rename it to _Audio and check if the issue persists.
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