Can't play the game ...

Tech support for Panzer Corps

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Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Can't play the game ...

Post by Meg »

Hello,

I bought the game on steam, download and installation were ok, but when I lauch the game with the lancher (clic to the icon "play panzer corps wehrmacht") I choose the resolution (I have a 4k monitor, but in 1080p it's the same problem), game start with a black screen and I have approx 10 windows with error on screen ...

microsoft visual c++ runtime library
runtime error
programm : "instal folder of panzercorps"\panzercorps.exe
abnormal programm termination


I tried to re-instal visual c++ but same problem,

Anyone can help me ?
I have the lastest nvidia driver (344.75) and win 8.1, a SLI config but also problem when I deactivate SLI in control panel ...
It's very frustrating to pay for a game while you can't play it ...

Sorry for bad english, it's not my native language,

Thanks
Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Re: Can't play the game ...

Post by Meg »

No one can help me ? I can't launch the game ....
It's the official tech board, I don't know what I can do more.
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Can't play the game ...

Post by VPaulus »

I'm sorry for the delay.
What's your desktop resolution and what resolution have you selected on the game settings.
Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Re: Can't play the game ...

Post by Meg »

Hello,

I have 3840x2160 desktop resolution, and the game don't work in 3840x2160 and also not when I try with 1920x1080 desktop resolution and 1920x1080 in game.
Thanks
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Can't play the game ...

Post by VPaulus »

Try windowed mode. For setting the game in windowed mode please unzip and run the extracted file attached in this message.
This will change a game parameter in the Windows registry, so that you can run the game in windowed mode.
Attachments
PzC_WindowedMode.zip
(386 Bytes) Downloaded 231 times
Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Re: Can't play the game ...

Post by Meg »

I have the same problem after instal your zip file, in the 2 resolution, what can I do more ?
Thanks
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Can't play the game ...

Post by VPaulus »

Depending the expansions you have, please find any subfolder name "video" to -"_video".
Usually this folder is on:
...\Steam\steamapps\common\Panzer Corps\Expansion\pc\Video
or/and:
...\Steam\steamapps\common\Panzer Corps\Expansion\ac\Video
or/and:
...\Steam\steamapps\common\Panzer Corps\Expansion\ak\Video
Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Re: Can't play the game ...

Post by Meg »

I have a folder Expansion with 3 sub-folder inside, pc/ac/ak, in each 2 sub-folders, audio and video.
and I have a folder Expansion2 with 2 sub-folder inside, ac/ak but no video sub-folder inside.
VPaulus
Slitherine
Slitherine
Posts: 8326
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Can't play the game ...

Post by VPaulus »

Just rename every "video" subfolder as "_video" and check if you receive the same error message when attempting to run the game.
Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Re: Can't play the game ...

Post by Meg »

Hello,

It's ok, the game run XD
I should leave the folder name at _video ? If I good undersand, there miss only intro video ?
Now the game is in windows mode, how can I restore full screen ?

Thanks and merry christmass :)
Tarrak
Panzer Corps Moderator
Panzer Corps Moderator
Posts: 1183
Joined: Mon Jul 11, 2011 11:01 pm

Re: Can't play the game ...

Post by Tarrak »

Yes all you will miss by leaving the video folder renamed to _video are the intro videos for all the expansions. If you want to see them there is always youtube. :)

You can turn off the the window mode in the options: While in game press Escape and the option window, like seen in the picture below, will open and then just uncheck the window mode checkbox.
Image
Meg
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Mon Dec 22, 2014 10:51 pm

Re: Can't play the game ...

Post by Meg »

It's ok, all work good, thanks :)
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