DR mail has no unlock code for Commander

mhiggins · Post by **mhiggins** » Wed Mar 12, 2008 11:17 pm

Have purchased and downloaded Commander - Europe at War.
Got confirmation email from Digital River, but no unlock code.
Their "find my order" site works, but there is no unlock code on that page either.

Post by **IainMcNeil** » Fri Mar 14, 2008 12:35 pm

Sorry you are having problems. It shoudl not require an unlock code as it should get inserted automatically. If it does fail please e-mail your order details to info@slitherine.co.uk along with the hardware fingerprint displayed on the pop up menu asking for your serial number and we'll get you sorted out ASAP.

Nicholas · Post by **Nicholas** » Sat Apr 26, 2008 8:34 pm

I'm hope I'm not jumping the gun on this, but I seem to be having the same problem as mhiggins i.e. Digital River gave me the 'demo' to download (still prompting for the activation key) and no username or key to enter.

I've emailed you as advised above (e-mail address is the same as my account on your forum) and would appreciate a response.

Thank you for your help.

Jonnymad · Post by **Jonnymad** » Sat Apr 26, 2008 8:38 pm

same here. Also sent the email just now

Post by **IainMcNeil** » Sun Apr 27, 2008 6:10 am

Sorry to anyone who experiences this - we'll process these requests ASAP. As you can imagine we're looking for alternative serial number systems with all the problems this causes....

Jonnymad · Post by **Jonnymad** » Sun Apr 27, 2008 2:51 pm

I´ve allready received my key but it now says it's the wrong key or name. What now?

Post by **IainMcNeil** » Mon Apr 28, 2008 8:39 am

Please e-mail info@slitherine.co.uk with your problem and we'll get on it as soon as possible.

DR mail has no unlock code for Commander

DR mail has no unlock code for Commander

Same issue