Patch 1.1 crash

Buzz Aldrin's Space Program Manager (SPM) Road to the Moon is the ultimate game of space exploration.

Moderators: Nacho84, N_Molson

Post Reply
Johnnyastro
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Nov 04, 2014 6:30 pm

Patch 1.1 crash

Post by Johnnyastro »

I love the game. Playing the morning you released the patch. When I quit the game, the patch loaded. I have tried several times to play after the patch update, but, all I get is the Slitherine logo and the flight director asking for LOI calls, and then the game just stops. Task Manager says the game is not responding, so, I exit. I have gone to the game directory and tried to run it from there with the same result.
N_Molson
SPM Contributor
SPM Contributor
Posts: 233
Joined: Tue Oct 29, 2013 2:55 pm
Location: Les Essarts, France

Re: Patch 1.1 crash

Post by N_Molson »

Might be a problem of corrupted download. It happened to me once, had to download again the package.

Still, be sure to post this in the "Technical Support" subsection of the forums, I'm pretty sure the guys there will be able to help you. :wink:
Nicolas Escats
Buzz Aldrin's Space Program Manager Contributor
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: Patch 1.1 crash

Post by Nacho84 »

Hello Johnny,

Can I ask you to upload the output_log.txt file so that I can take a look at it? The file is inside the SPM-Windows_Data subfolder.

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
Johnnyastro
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Nov 04, 2014 6:30 pm

Re: Patch 1.1 crash

Post by Johnnyastro »

I am unable to upload. This is telling me txt is not an allowed extension.
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: Patch 1.1 crash

Post by Nacho84 »

Hello Johnny,

Pack the file inside a zip file and upload it. I believe zip is a valid extension.

I'll take a look at the log and get back to you.

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
Johnnyastro
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Nov 04, 2014 6:30 pm

Re: Patch 1.1 crash

Post by Johnnyastro »

Okay, here is the output file. I hope it sheds some light.
Attachments
output_log.zip
(1.32 KiB) Downloaded 153 times
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: Patch 1.1 crash

Post by Nacho84 »

Many thanks Johnny. I took a look at it and there doesn't seem to be anything unusual (i.e., no errors or exceptions). However, the file looks quite empty, what exactly happened the last time you ran the game? From what I see in here, the game is cleaning the cache (which is fine, since you're now running a new version), but that's it, seems that nothing happened afterwards. Did you actually get to see the screen saying that it's loading the graphics resources? How long did you wait before "killing" the program from the task manager?

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
Johnnyastro
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Nov 04, 2014 6:30 pm

Re: Patch 1.1 crash

Post by Johnnyastro »

The game has the Slitherine logo on screen, then, the audio and video on game startup and then it just dies. I do not get to the graphics loading screen. I have let it run for probably ten minutes with nothing happening. I start task manager and it tells me that the game is not responding, so, I exit.
Johnnyastro
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Tue Nov 04, 2014 6:30 pm

Re: Patch 1.1 crash

Post by Johnnyastro »

Okay, now I feel really stupid. Since you asked how long before I exited the game I thought I would just start it to refresh my memory. The darn game ran, version 1.1 I have no clue what was holding things up before. Thanks for your patients and suggestions.

Johnny
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: Patch 1.1 crash

Post by Nacho84 »

Ah, excellent! :) Yes, I was about to post a message telling you to continue the discussion via PM, because this one looked like a real puzzler to me.

Very happy to hear it worked, enjoy!

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
Post Reply

Return to “Buzz Aldrin's Space Program Manager”