Suddenly unable to login in Multiplayer

Tech support for Battle Academy 2

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Epicouros
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Sun Feb 14, 2010 10:19 pm

Suddenly unable to login in Multiplayer

Post by Epicouros »

I was able to login to multiplayer for several weeks, then today all of a sudden it doesn't work anymore.
I tried multiple times, to no avail.

The message I'm getting says: "The server has been unable to validate your details. Please contact the support forums at http://www.slitherine.com. Which is what I'm doing now.

Any idea what's going on? My updater doesn't work either: is it because there's a new version? The updater never worked since I got the game, but other people seemed to have that problem too, and the game is (was?) still on v.1.0.0., so I didn't think much of it. Any help would be appreciated.
Last edited by Epicouros on Tue Oct 14, 2014 4:40 pm, edited 1 time in total.
Epicouros
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Sun Feb 14, 2010 10:19 pm

Re: Suddenly unable to login in Multiplayer

Post by Epicouros »

Update: it's working again. Seems to have been a temporary glitch.
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Re: Suddenly unable to login in Multiplayer

Post by IainMcNeil »

What error did it give? As it connects via the internet there are always potential issues with data not being sent ore received properly.
Epicouros
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Sun Feb 14, 2010 10:19 pm

Re: Suddenly unable to login in Multiplayer

Post by Epicouros »

"The server has been unable to validate your details. Please contact the support forums at http://www.slitherine.com.

was the message I was getting. It worked again one or two hours later, though.
best75
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 525
Joined: Mon Jun 10, 2013 11:15 am

Re: Suddenly unable to login in Multiplayer

Post by best75 »

I am getting this message as well now
pipfromslitherine
Site Admin
Site Admin
Posts: 9933
Joined: Wed Mar 23, 2005 10:35 pm

Re: Suddenly unable to login in Multiplayer

Post by pipfromslitherine »

I will ask the server team to investigate.

Cheers

Pip
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