Pandora stopped working

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JP
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Tue Aug 12, 2014 1:47 pm

Pandora stopped working

Post by JP »

Hi

I have been playing Pandora for several weeks now. I was playing a multiplayer game yesterday and saved when I finished. Today I cannot launch Pandora, and receive a message telling me to send my logs and saves. I cannot find these in the paths stated in the forum. I have ran DXDIAG with no error messages. Please can you help
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Pandora stopped working

Post by VPaulus »

Could you please attach a DxDiag report file and your game logs files?

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message

The log file written by the game is located in:
Windows Vista/7/8:
“C:\Users\<YOUR_USERNAME_ACCOUNT>\AppData\Roaming\Proxy Studios\Pandora\Logs”
Windows XP:
“C:\Documents and Settings\<YOUR_USERNAME_ACCOUNT>\Application Data\Proxy Studios\Pandora\Logs”
Please note that depending on how you Windows is configured, these folders might be hidden.
http://www.howtogeek.com/howto/windows- ... ows-vista/
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