Game Crashes when I click end turn button

Commander - The Great War: Tech Support

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palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Game Crashes when I click end turn button

Post by palioboy2 »

This has happened in two games in a row. As soon as I click the end turn button the game crashes to desktop. Originally I thought it was linked to upgrading units, but it seems to be happening whether I upgrade them or not. I am using version 1.5.1 that I got off steam a few days ago. Everything should be included in this one file. The save called "right before I upgrade" is after all the moves I made but before I started to upgrade units.
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r_harrison CTGW info.zip
(133.84 KiB) Downloaded 199 times
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

Other Autosave file, not sure if you need this.
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AutoSave.zip
(126.94 KiB) Downloaded 181 times
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

This is after I have done everything but upgrade my units.
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Right before I start to upgrade.zip
(126.95 KiB) Downloaded 184 times
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Re: Game Crashes when I click end turn button

Post by lordzimoa »

Hi,

Sorry for any inconvenience,

First Q, did you try the Steam Beta patch yet? As we had a bug in the Steam installer, read here:

http://steamcommunity.com/app/312350/di ... 736431460/

Or is this a non-Steam version, as in this case a Beta patch is also on the way as all versions are basically the same.

But it takes some time to provide an installer and patch for the non-Steam and iPad versions.
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

I am using the steam version. I have also added the "d_ai" file earlier. Will this cause issues with the patch? I stupidly forgot to backup the original as well. I am still having the same issue with the game crashing when I click end turn on my old save file. Do I have to start a new game for the Beta to take effect? I can repost my save and log again if you like.
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Joined: Fri Oct 27, 2006 4:20 pm
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Re: Game Crashes when I click end turn button

Post by lordzimoa »

What you can do in Steam is verify your game cache, make sure you use the Beta, start a new game and see if this solves your problem.

If not, yes please post all your data and we see what is going on on your system and how we can fix it.
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

All files successfully validated. Will the new d_ai file that was posted for the MP crashes a while ago have an effect? If so could you post the original file for me to put in. I will start a new game after you reply and then get back to you.
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

d_m.ai I think was the file I replaced.
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
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Re: Game Crashes when I click end turn button

Post by lordzimoa »

Just verify your game cache this will overwrite any changes made on Steam, than select the beta as described and start a new game and see if it solves your problems.
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

So started a new game with all your suggestions got to turn 12 and everything was fine. Tried to upgrade my units and when I clicked end turn I CTD again.

Here is the save and the log file. You guys should already have my DxDiag.
Attachments
r_harrison ctgw.zip
(128.32 KiB) Downloaded 188 times
lordzimoa
Lordz Games Studio
Lordz Games Studio
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Joined: Fri Oct 27, 2006 4:20 pm
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Re: Game Crashes when I click end turn button

Post by lordzimoa »

Ok,

I have one of the programmers have a closer look and come back to this.
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: Game Crashes when I click end turn button

Post by johnnybravo »

Hi, could please describe which unit you are upgrading? It crashes then right? We are not able to reproduce your problem :(
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

Well I just tried a third game and again when I get to a point where I try to upgrade units (all Entente infantry units) and again it froze on me. I just upgraded my video drivers and sound drivers and did all the things suggested in this forum, but no dice.
Attachments
CTGW.zip
(127.52 KiB) Downloaded 185 times
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

I just restarted my computer and tried again. I don't know what changed but suddenly the turn worked. I will let you know if I need any more help. Thanks for the fast response time!
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: Game Crashes when I click end turn button

Post by johnnybravo »

Hey, I was just about to replay that I am not able to reproduce :( Loaded your save, ended a turn (without doing anything) and after AI turn fished I upgraded every single unit (not just Infantry) without problems.

Sorry that I can't help, please do let us know if you encounter this problem again.
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

Just played through 4 more turns and then it crashed again. No upgrading troop this time.
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

File from the latest crash.
Attachments
CTGW.zip
(130 KiB) Downloaded 197 times
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
Contact:

Re: Game Crashes when I click end turn button

Post by lordzimoa »

So strange, I cannot reproduce and continue your game, just to be 100% sure:


- Close Steam

- Restart your computer

- Make sure in your Steam Library you have Commander: The Great War [beta] listed, so we know the Steam beta is active.


Download and upload the autosave here, that is your game I could continue.

Let us know if this helped...
Attachments
AutoSave.rar
(126.75 KiB) Downloaded 176 times
palioboy2
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 16
Joined: Tue Jul 29, 2014 5:30 am

Re: Game Crashes when I click end turn button

Post by palioboy2 »

I started the game back up after the crash and did nothing else and it ran fine through 10-15 turns. Strange indeed.
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