Game Crash with steam version...

[gwydion62_Slitherine]

My game is starting well, everything is in english and after a few moves as central power the game crashed (allways).
Any ideas?

[lordzimoa]

Hi sorry to hear this and we will try to get you up and running asap.

What is the resolution you play the game in?

But first you will have to try some obvious steps first and if these do not work provide us with some more data and logs, to find the problem and fix it, read here what steps to follow and what to provide, so we can help you further.

viewtopic.php?f=214&t=38738

[gwydion62_Slitherine]

File should be here, but: The extension log is not allowed. So I have to copy it
Playing at 1920*1080, 32 bpp

I started game again from save and I always can Play a few things and then Crash, without any notification. Same Thing after the next load. I am saving after every sinbgle move (can make a few ) and then Crash - but from save I get a few new moves to Play (no single turn at once).

Log date: 2014-07-26 14:30:22
[14:30:22][260]Running Steam build
[14:30:22][260]Renderer: GeForce GTX 570/PCIe/SSE2 version: 4.4.0
[14:30:22][260]Commander: The Great War(v 1.5.1)
[14:30:23][260]Audio device used: SB X-Fi Audio [0001]
[14:30:23][260]Loading main script
[14:30:23][260]Loading app script
[14:30:23][260]App version:1.5.1
[14:30:23][260]Today is: 26.7.2014
[14:30:30][8744]smallgarrison disabled for rail transport
[14:30:30][8744]arabsmallgarrison disabled for rail transport
[14:30:31][8744]Invalid railroad from: KRISTIANA
[14:30:31][260]Maximum texture size: 16384
[14:30:52][260]AiMakeTurn() for neutral
[14:30:52][260]*** Starting naval AI ***
[14:30:52][260]*** Starting naval AI phase 2 ***
[14:30:52][260]Phase start: entente
[14:30:52][260]AiMakeTurn() for entente
[14:30:52][260]*** Starting naval AI ***
[14:30:55][260]*** Starting naval AI phase 2 ***
[14:30:55][260]Staring game turn 3
[14:30:55][260]Phase start: central_powers
[14:33:03][260]AudioError

[lordzimoa]

Please put in a zip or rar and upload here the attachment

the ctgw.log
the autosave
the Directx Dialog

Than we can investigate further what is causing this on your system.

See the instructions in the Readme First thread where and how to find these log files, without the logs, it is like searching a needle in a haystack...

[lordzimoa]

Also give a try updating your Audio drivers, but we have a closer look when we have all the logs, something on your machine is conflicting, we will do our best to find it.

[gwydion62_Slitherine]

Ok, during I prepare the files I want to inform u about the latest Crash with this from Windows:

Problemereignisname: APPCRASH
Anwendungsname: ctgw_steam.exe
Anwendungsversion: 0.0.0.0
Anwendungszeitstempel: 53be78ad
Fehlermodulname: ctgw_steam.exe
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 53be78ad
Ausnahmecode: c0000005
Ausnahmeoffset: 00240f6a
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

[gwydion62_Slitherine]

Here we go...
ctgw file is a new one after the last Crash...

[lordzimoa]

Good news is I can play and continue your save game... I have the higher tech boys have a look at the logs and we come back to this, sorry for any inconvenience, but we will do our best to find a fix and get you running asap.

[gwydion62_Slitherine]

Drivers are the newest for Soundblaster and Geforce - checked it now.
Thanks, looking forward to play.

[VPaulus]

Hi gwydion62,

You seem to have random crashes. Where is located your Steam installation folder? In C:\Program Files (x86)?

[gwydion62_Slitherine]

No, it's on D:\steam library...

[gwydion62_Slitherine]

Hmm...
Civ V was not liking it - maybe your game too?
Should I move it to C:\steam ?

[VPaulus]

You can try, although my main concern was if the game was installed in C:\Program Files (x86)\......

[gwydion62_Slitherine]

Newest Crash

[gwydion62_Slitherine]

I will do that later - no, my games are normaly not in the program file
Leaving now...

Thanks and bye!

[VPaulus]

OK report back then.
And also try without your audio Razer device plugged.

[Leonidas048]

Hello ive just bought this game. I have done everything that has been mentioned about the Microsoft Redist 2012 and the Open AL installed but nothing has happened. Im using Wins Vista and a Nvidia 8400GS graphic card. I havent updated the drivers because the computer has told me i dont need to even if there are more up to date drivers. I feel if i do it will upset other older games. I will try it out on my latest Laptop with Wins 8 to see if it works later on. Any ideas for this computer would help thanks.

[lordzimoa]

Hi leonidas048,

Please start a new thread or we get lost... and read and try this advise first and read what files we need to look into to at least have a clue what is going on on your system and try and fix it for your:

viewtopic.php?f=214&t=38738

Updating your drivers is always a good thing BTW as most of the times it solves the issue...

[gwydion62_Slitherine]

Changed game to C:\steam...
Unplugged Headset and mouse from Razer and closed Programm...

Same result, but other reason...

[lordzimoa]

Hi ,

I can load and play your turn.

Please try and see if you can continue the attached save game.