[SUPPORT] Can not update the game

Moderators: Nacho84, N_Molson

Post Reply
priclessppp
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Wed Mar 13, 2013 7:58 pm

[SUPPORT] Can not update the game

Post by priclessppp »

I am on version 0.7.0 and can not update through the game launcher

the error says

An error occurred while trying to update Buzz Aldrin's Space
Program Manager Please run the update application again or
contact Slitherine for help

unable to determine the install version
Could not get the specified values data

Why dos this say that can you please help me with updating?
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: Can not update the game

Post by Nacho84 »

Hello priclessppp,

If the autoupdater in the game launcher refuses to work, try upgrading manually to 0.7.8 by downloading and applying the installer from here.

Then download the upgrade for 0.7.11 and apply it on top of it.

Let me know if you're still having issues.

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
KyleS
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 88
Joined: Fri Mar 28, 2014 5:40 am

Re: [SUPPORT] Can not update the game

Post by KyleS »

It won't work for me, either - and bought the game yesterday...

There are some other issues, but I wanted to make sure I was updated to the latest one before mentioning them.
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: [SUPPORT] Can not update the game

Post by Nacho84 »

KyleS wrote:It won't work for me, either - and bought the game yesterday...

There are some other issues, but I wanted to make sure I was updated to the latest one before mentioning them.
Hello KyleS,

Welcome to the SPM forums! If you're having problems with the auto-updater tool, please grab the latest patch from this link and install it manually.

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
2bauer4
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Fri Jul 25, 2014 1:57 am

Re: [SUPPORT] Can not update the game

Post by 2bauer4 »

Also getting error messages in trying to update. I have downloaded a file, but it appears to be older than the current version and I cannot get the file to open in Windows 8. Help!
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: [SUPPORT] Can not update the game

Post by Nacho84 »

2bauer4 wrote:Also getting error messages in trying to update. I have downloaded a file, but it appears to be older than the current version and I cannot get the file to open in Windows 8. Help!
Hello 2bauer4,

Welcome to the forums! If you're having troubles using the auto-updater tool, fetch the file manually from this link. Apply that patch first so that you can get to version 0.7.18.1 and then download the latest version.

Apologies if the process is a bit long-winded, the reason behind this is explained in the F.A.Q..

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
Post Reply

Return to “Buzz Aldrin's Space Program Manager : Tech Support”