Server issues

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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protectivedaddy
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 530
Joined: Sat Feb 09, 2013 3:47 pm

Server issues

Post by protectivedaddy »

Are there any server issues.

I have lost all my MP games (disappeared from MP screens) and I cannot start any fresh ones (simply keeps the clocking ticking away).
Navaronegun
Captain - Heavy Cruiser
Captain - Heavy Cruiser
Posts: 946
Joined: Sun Sep 22, 2013 5:39 pm
Location: Arizona, USA -7 GMT

Re: Server issues

Post by Navaronegun »

The Forum and the website seemed to go down for about a half an hour at about 1500 EST.
I think the best way to describe our operations to date is that they have violated every recognized principle of war.
General Eisenhower, Supreme Commander Allied Expeditionary Force, on the Tunisian Campaign, 27 DEC 1942.
pomakli
Captain - Bf 110D
Captain - Bf 110D
Posts: 893
Joined: Thu Dec 03, 2009 12:40 pm
Location: Munich/Germany

Re: Server issues

Post by pomakli »

I had the same problem here, but now it seems to work..(today morning)
pipfromslitherine
Site Admin
Site Admin
Posts: 9897
Joined: Wed Mar 23, 2005 10:35 pm

Re: Server issues

Post by pipfromslitherine »

Thanks for the reports guys. We spotted the issue pretty much immediately, but we still don't know what happened. Everything at our end seemed to be OK, and then it just started working again. It could have been a problem downstream somewhere I guess. Sorry for the inconvenience.

Cheers

Pip
follow me on Twitter here
Navaronegun
Captain - Heavy Cruiser
Captain - Heavy Cruiser
Posts: 946
Joined: Sun Sep 22, 2013 5:39 pm
Location: Arizona, USA -7 GMT

Re: Server issues

Post by Navaronegun »

Hi Pip,

Not only did I have server and storefront access issues yesterday (I think I FBed you guys about it), I have had real recurring latency issues on the Forums. Pages not reloading, timing out, etc., chronically for about the last 10 days to 2 weeks. Not an ISP or banwidth issues ( I would zip into any other site with 33 MB Download and 20 mb upload speeds...yes, I love my high speed). Prevalent across all platforms, but most acute when running Chrome on the iPad 2.

Nav
I think the best way to describe our operations to date is that they have violated every recognized principle of war.
General Eisenhower, Supreme Commander Allied Expeditionary Force, on the Tunisian Campaign, 27 DEC 1942.
protectivedaddy
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 530
Joined: Sat Feb 09, 2013 3:47 pm

Re: Server issues

Post by protectivedaddy »

I've been having issues for 24 hrs now. Forum very slow or failing to load, games vanishing then reappearing, allowing me to begin my turn then failing to upload at end etc........
pipfromslitherine
Site Admin
Site Admin
Posts: 9897
Joined: Wed Mar 23, 2005 10:35 pm

Re: Server issues

Post by pipfromslitherine »

Thanks for the further info guys. We will try and work out what is going on...

Cheers

Pip
follow me on Twitter here
Navaronegun
Captain - Heavy Cruiser
Captain - Heavy Cruiser
Posts: 946
Joined: Sun Sep 22, 2013 5:39 pm
Location: Arizona, USA -7 GMT

Re: Server issues

Post by Navaronegun »

Pip,

By the way, game notofications and forum notifications ceased for about the last 20 hours.

Nav
I think the best way to describe our operations to date is that they have violated every recognized principle of war.
General Eisenhower, Supreme Commander Allied Expeditionary Force, on the Tunisian Campaign, 27 DEC 1942.
protectivedaddy
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 530
Joined: Sat Feb 09, 2013 3:47 pm

Re: Server issues

Post by protectivedaddy »

Back on as of 10pm Friday night GMT, all games loading and no lag or errors on forum.
Navaronegun
Captain - Heavy Cruiser
Captain - Heavy Cruiser
Posts: 946
Joined: Sun Sep 22, 2013 5:39 pm
Location: Arizona, USA -7 GMT

Re: Server issues

Post by Navaronegun »

protectivedaddy wrote:Back on as of 10pm Friday night GMT, all games loading and no lag or errors on forum.
Same here. Email notifications seem resolved as well.
I think the best way to describe our operations to date is that they have violated every recognized principle of war.
General Eisenhower, Supreme Commander Allied Expeditionary Force, on the Tunisian Campaign, 27 DEC 1942.
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