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Commander - The Great War: Tech Support

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Castelneau
Private First Class - Opel Blitz
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Post by Castelneau »

Hi,

The game don't work when I select Play from start menu, I just have a black screen for 1 second.
I followed the instructions from the topic Readme first but it didn't solve my problem. I removed and installed again the game with no effect on my problem. I also installed VS redist 2008 x86 and VS redist 2012 x86 later.

My game version is 1.3 (last update) and my computer specs are: Windows 7 64 bit, Intel i7 720QM, ATI Mobility Radeon HD 5870 and RAM 8GB (see DxDiag for further information).

Thanks for your help.
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lordzimoa
Lordz Games Studio
Lordz Games Studio
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Re: No start

Post by lordzimoa »

Sorry you are having problems, I have the programmers have a look at this, could you try and install or start-up in Safe Mode, some third party software like your anti-virus might be interfering.
Castelneau
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Re: No start

Post by Castelneau »

I tried to launch the game in safe mode but I got an error message (desktop screen in copy).
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johnnybravo
Lordz Games Studio
Lordz Games Studio
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Re: No start

Post by johnnybravo »

Please install video graphics driver from ATI.
Castelneau
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Private First Class - Opel Blitz
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Re: No start

Post by Castelneau »

I removed my beta driver and installed an older version. I works now. Thanks for your help.
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