No ALUT error found

Commander - The Great War: Tech Support

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Golmurnyk
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No ALUT error found

Post by Golmurnyk »

I installed the game using the dvd; after install, I try to launch, and an error says:
"AudioError: No ALUT error found
What can I do?
Nebril
Lordz Games Studio
Lordz Games Studio
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Joined: Fri Apr 05, 2013 12:17 pm

Re: No ALUT error found

Post by Nebril »

Hi, thanks for your report. It seems that you didn't install openAL library during installation of the game, or your system cannot find it for some reason.

Try reinstalling the game, and after game files are copied to destination folder, check two checkboxes in the installer - "Open AL" and "Visual C++" and click "Next" to install these additional libraries, that are required for game to run.

I hope this helps, let me know if you have any other problems.
Golmurnyk
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Re: No ALUT error found

Post by Golmurnyk »

I re-installed the game; the visualC++ also, but the problem remains... HELP! ^^
Nebril
Lordz Games Studio
Lordz Games Studio
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Re: No ALUT error found

Post by Nebril »

Can you provide contents of ctgw.log file? It should be in this or similar dir: C:\Users\<yourusername>\My Documents\My Games\Commander: The Great War\ctgw.log
Golmurnyk
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Re: No ALUT error found

Post by Golmurnyk »

Log date: 2013-11-13 23:07:18
[23:07:18][fe4]Commander: The Great War(v 1.3.0)
[23:07:18][fe4]Operating system: Windows 7 Service Pack 1
[23:07:18][fe4]Number of processors: 2
[23:07:18][fe4]AudioError: No ALUT error found


done! ^^
Nebril
Lordz Games Studio
Lordz Games Studio
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Re: No ALUT error found

Post by Nebril »

Please try to reinstall OpenAL with the file provided in this link: https://dl.dropboxusercontent.com/u/391 ... alinst.exe and let me know if it helped you.
Golmurnyk
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Re: No ALUT error found

Post by Golmurnyk »

Hello!
I re-re-installed OpenAL using your link; the result is exactly the same. I am in a deep despair! (or not ^^)
Golmurnyk
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Re: No ALUT error found

Post by Golmurnyk »

Do someone have an idea to save me??? :cry:
lordzimoa
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Re: No ALUT error found

Post by lordzimoa »

This is most likely a graphical driver issue, please try and install the official drivers, links and more tips here how to report more info, so we can help, but try the driver first:

viewtopic.php?f=214&t=38738

and see here for a similar Driver problem that was fixed:

viewtopic.php?f=214&t=46665
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