unable to update

Moderators: Nacho84, N_Molson

Post Reply
steely_eyed
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Feb 25, 2013 9:39 pm

unable to update

Post by steely_eyed »

I just tried several times to use the update manager, and get the following error message:
An error occurred while trying to updae Buzz Aldrin's Space Program Manager. Please run the update application again or contact Matrix Games for help.
Error Details:
Unable to determine the installed version.
Could not get the specified value's data.


It also states that download of the latest file can be done directly from the website, but I cannot locate it there.
Thanks!
N_Molson
SPM Contributor
SPM Contributor
Posts: 233
Joined: Tue Oct 29, 2013 2:55 pm
Location: Les Essarts, France

Re: unable to update

Post by N_Molson »

Same here.
Nicolas Escats
Buzz Aldrin's Space Program Manager Contributor
Ponepilos
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 92
Joined: Tue Oct 29, 2013 2:52 pm

Re: unable to update

Post by Ponepilos »

me too
N_Molson
SPM Contributor
SPM Contributor
Posts: 233
Joined: Tue Oct 29, 2013 2:55 pm
Location: Les Essarts, France

Re: unable to update

Post by N_Molson »

It works now ! :D

Thanks for your professionalism guys ! :)
Nicolas Escats
Buzz Aldrin's Space Program Manager Contributor
btl0357
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Fri Nov 01, 2013 11:54 pm

Re: unable to update

Post by btl0357 »

So the forum ate my post ... well, here goes again.

I had the same error and right now after an update of the updater, it starts the updater for Command Modern Air Naval Operations ... and fails horribly. =D

Solved: I just reinstalled the game and now it works. =)
Last edited by btl0357 on Sat Nov 02, 2013 12:14 am, edited 1 time in total.
steely_eyed
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 8
Joined: Mon Feb 25, 2013 9:39 pm

Re: unable to update

Post by steely_eyed »

working now, thanks!
ths92110
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 4
Joined: Fri Jul 12, 2013 3:57 pm

Re: unable to update

Post by ths92110 »

As of 11-8-2013, I have been unable to update using the updater. Version 7.4 will download, but then I receive an error message that says: "Unable to download file. An error occurred while downloading information from the server."

Tom
Nacho84
SPM Moderator
SPM Moderator
Posts: 1382
Joined: Thu Feb 07, 2013 6:32 pm
Location: Brighton, UK

Re: unable to update

Post by Nacho84 »

ths92110 wrote:As of 11-8-2013, I have been unable to update using the updater. Version 7.4 will download, but then I receive an error message that says: "Unable to download file. An error occurred while downloading information from the server."

Tom
Hello ths921110,

Can you try downloading it from ftp://ftp.matrixgames.com/pub/BuzzAldri ... p-v074.zip and installing it manually?

Cheers,
Ignacio Liverotti
Lead Developer of Buzz Aldrin's Space Program Manager

Polar Motion
Twitter
Post Reply

Return to “Buzz Aldrin's Space Program Manager : Tech Support”