New bug?

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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Khul
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Thu Sep 26, 2013 1:00 pm

New bug?

Post by Khul »

Hello, had a quick search around on the forums but couldn't see anything.

Purchased BA about a week ago, updated, started a couple of online games (my dog, did I pick the weekend for that or what?), & now I have run into a problem (a problem aside from the unreliable shaky servers).

To whit: Upon starting multiplayer, I receive the notification "You must update to the latest version in order to play online. Please close the game & update from the launcher".

Which is fine, but my launcher offers no patch, instead trying desperately to flog me "Rommel in Normandy".

Has a patch been released? If not, why is my game now (after several turns in a few online games & after patching to 2.3 upon purchase) asking me this?

Sorry if this issue has been mentioned on the forums & apologies for not UTFSE properly if so.
avisnigra67
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 118
Joined: Tue Dec 11, 2012 7:53 pm
Location: Madrid Spain

Re: New bug?

Post by avisnigra67 »

I have exactly the same problem. Is a new update about to come or is something going wrong?
Richardg
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 19
Joined: Mon Aug 20, 2012 9:30 pm

Re: New bug?

Post by Richardg »

Ditto for me: either "You must update" or "Unable to validate your details." ... Um, guys, this is getting kinda old.
Khul
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Thu Sep 26, 2013 1:00 pm

Re: New bug?

Post by Khul »

Well, I'm glad I'm not the only one!

I have taken it upon myself to follow Slitherine's directions in this thread http://www.slitherine.co.uk/forum/viewt ... 46#p427043 & have sent an E-mail to multiplayer@slitherine.co.uk stating my in-game nickname, the time of the problem & my IP address.

I can only hope the issue is somehow related to their servers generally falling apart this last few days & not some new bug...
avisnigra67
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 118
Joined: Tue Dec 11, 2012 7:53 pm
Location: Madrid Spain

Re: New bug?

Post by avisnigra67 »

Ok, Khul, thanks for the info! Hope the issue would be solved shortly...
Khul
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Thu Sep 26, 2013 1:00 pm

Re: New bug?

Post by Khul »

No problem mate...! Though, hilariously enough, their support E-mail is bouncing.

Which doesn't exactly have me over-brimming with confidence...
avisnigra67
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 118
Joined: Tue Dec 11, 2012 7:53 pm
Location: Madrid Spain

Re: New bug?

Post by avisnigra67 »

Gentlemen: At this moment I'm IN again in the online game! seems the issue is solved! Could you check it out?
Khul
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Thu Sep 26, 2013 1:00 pm

Re: New bug?

Post by Khul »

@avisnigra: Woo, & indeed hoo!

I'm in!

Now, to battle before the farking thing drops again!

Cheers for the heads-up, mate!
avisnigra67
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 118
Joined: Tue Dec 11, 2012 7:53 pm
Location: Madrid Spain

Re: New bug?

Post by avisnigra67 »

I've completed one turn. Confirmed. Everything going Ok. Cheers!
avisnigra67
Senior Corporal - Destroyer
Senior Corporal - Destroyer
Posts: 118
Joined: Tue Dec 11, 2012 7:53 pm
Location: Madrid Spain

Re: New bug?

Post by avisnigra67 »

Well, humm... to be fair, the game server still have some problems. Loading a game is a very hard issue lately...
AndrewGardner
Slitherine
Slitherine
Posts: 535
Joined: Tue Nov 13, 2012 6:24 pm

Re: New bug?

Post by AndrewGardner »

The current version number was briefly set incorrectly as a side effect of some of the work being done to resolve the PBEM server issue. There has not been a new client update released. Sorry for the additional inconvenience.
Khul
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Thu Sep 26, 2013 1:00 pm

Re: New bug?

Post by Khul »

Thanks for that.

I got to load up my turn of one game but when I pressed end turn I was left with a fifteen minute wait to up it back to the server.

I cancelled after seventeen minutes waiting, & then had to ditch the turn. Shall I send a separate E-mail to support regarding this?

Thanks again.
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