Can't install updates because of Invalid Key message

[BrestCastle]

Good day,

I'm an owner of the Panzer Corps Wehrmacht game. I've purchased a license CD copy of the game and registered my licence key on the website. The current version of the game is 1.14 (in the Russian localization). When i try to play a multiplayer game, I see a message that the game is out of date and in order to play a multiplayer game it needs to be updated with the latest version. I launched the game updater and downloaded the latest patch v.1.20. Next I tryed to install the patch but couldn't. Installation requires to enter the licence key but it says that my key is invalid. So I can't install the patch.

Please help me to resolve this issue.

Thanks,
Gleb Vasilevsky

[VPaulus]

Welcome.
Please uninstall the game and reinstall it again. Before updating try running the game anh check if you still have the same issue.
If the game is running without any issue then please download the patch from the link below:

ftp://ftp.matrixgames.com/pub/PanzerCor ... e-v120.zip

Unzip the downloaded file. Run the extracted file to update the game. Run the game and check if the issue is persisting.

[BrestCastle]

Unfortunatelly, I've got the same result.

What I've done:
1. Uninstalled the game.
2. Reinstalled the game (version 1.14)
3. Launched the game and started MULTIPLAYER - and received the same message:

screenshot 1

01_multiplayer_v1.14.jpg (233.61 KiB) Viewed 4649 times

4. Downloaded the patch by the link you provided me.
5. Unzipped the patch and launched it.
6. Received the same error during installation:

screenshot 2

02_patch_1.20.jpg (243.92 KiB) Viewed 4649 times

What should I do now?

[VPaulus]

Where have you purchased your Panzer Corps version? Don't you have Panzer Corps 1.00? Only 1.14?

[BrestCastle]

I've purchased an official russian edition on CD in a store of www.nd.ru publisher. The game was released 1 july 2013 in Russia. The version of the game is 1.14 as described in the installation manager of the game.

[VPaulus]

I'll try to contact our office and check if there's any difference between the Russian localized and international version.

[BrestCastle]

I'll be waiting for your answer. Thanks.

[VPaulus]

I have sent you a personal message. Please check your messages in the forum.
We need you to test one thing.

[BrestCastle]

I have replied to your message.

[VPaulus]

I can confirm it now. There's a problem with Russian localized 1.14 version and update 1.20.
This will be fixed on the next patch.
Our apologies for all the inconvenience.

[BrestCastle]

Thanks a lot for your support. I'm looking forward to the next patch.

[VPaulus]

The patch is out:
ftp://ftp.matrixgames.com/pub/PanzerCor ... e-v121.zip

Our apologies for all the delays.

[huertgenwald]

[BrestCastle]

Thank You!