Game crashes after playing intro movie.

[bubba145]

I think this is all the information that is needed i cant for the love of me fiigure out why it doesn't work. It did earlier today.
Log date: 2013-05-01 15:30:13
[15:30:13][24f8]Commander: The Great War(v 1.3.0)
[15:30:13][24f8]Operating system: Windows 7 Service Pack 1
[15:30:13][24f8]Number of processors: 4
[15:30:13][24f8]Audio device used: Generic Software
[15:30:13][24f8]OpenGL: 3.1.0 - Build 8.15.10.2372 on Intel(R) HD Graphics Family by Intel
[15:30:13][24f8]Loading main script
[15:30:13][24f8]Loading app script
[15:30:13][24f8]Script init
[15:30:13][24f8]App version:1.3.0
[15:30:13][24f8]Today is: 1.5.2013
[15:30:14][24f8]Starting track: main_menu
[15:30:14][24f8]Background task added
[15:30:19][24f8]================================= C++ stack trace ==================================

[15:30:19][24f8] (0)
[15:30:19][24f8] (0)
[15:30:19][24f8] (0) ShInitialize
[15:30:19][24f8] (0) ShInitialize
[15:30:19][24f8] (0)
[15:30:19][24f8] (0) DrvSetLayerPaletteEntries
[15:30:19][24f8] (0)
[15:30:19][24f8] (0)

This is the windows pop up information that they gave me.
Problem Event Name: APPCRASH
Application Name: ctgw.exe
Application Version: 1.1.0.0
Application Timestamp: 51534f8a
Fault Module Name: ig4icd32.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4da8816d
Exception Code: c0000005
Exception Offset: 000035a1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[lordzimoa]

Sorry you are having a problem, I ask Szymon the main programmer to have a look and come back to you.

[johnnybravo]

Hi, could you please provide glewinfo log?

[bubba145]

i'm not sure what that is that is all the information i could get when it crashed. was the basic game files and the windows crash log.

[bubba145]

ctgw i think is what you typed and i looked through my files.
Log date: 2013-05-07 10:12:39
[10:12:39][1388]Commander: The Great War(v 1.3.0)
[10:12:39][1388]Operating system: Windows 7 Service Pack 1
[10:12:39][1388]Number of processors: 4
[10:12:40][1388]Audio device used: Generic Software
[10:12:41][1388]OpenGL: 3.1.0 - Build 8.15.10.2372 on Intel(R) HD Graphics Family by Intel
[10:12:41][1388]Loading main script
[10:12:41][1388]Loading app script
[10:12:41][1388]Script init
[10:12:41][1388]App version:1.3.0
[10:12:41][1388]Today is: 7.5.2013
[10:12:41][1388]Starting track: main_menu
[10:12:41][1388]Background task added
[10:12:46][1388]================================= C++ stack trace ==================================

[10:12:46][1388] (0)
[10:12:46][1388] (0)
[10:12:46][1388] (0) ShInitialize
[10:12:46][1388] (0) ShInitialize
[10:12:46][1388] (0)
[10:12:46][1388] (0) DrvSetLayerPaletteEntries
[10:12:46][1388] (0)
[10:12:46][1388] (0)

[lordzimoa]

See here how to get the glewinfo on Open GL that can help us locate the problem:

viewtopic.php?f=214&t=38738