Problems

Tech support for Battle Academy

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LandMarine47
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Problems

Post by LandMarine47 »

I don't know why but I can't download user scenarios in the URL download. All it says is Starting and then my App crashes. If tried Dropbox with no avail. Can you guys PLEASE look into this problem on the iOS version. I know that others are experiencing the same problem. I don't know if its me or the app or the mod?!
pipfromslitherine
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Re: Problems

Post by pipfromslitherine »

If the app crashes without downloading the LST file, then generally that means that the URL is incorrect, and the data being passed back is invalid. There are checks to try and deal with bad data coming in, but as every host will return different "not found" type pages it's never going to handle them all.

My guess would be that the links are not correct - and one thing to remember is that many (most) web servers are case sensitive, so the url must be exactly correct.

Cheers

Pip
LandMarine47
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Re: Problems

Post by LandMarine47 »

I always just copy and paste from the forms themselves. Do you suggest I hand copy the URL directly to the app? Because the LST file is empty right now unless I refresh it
pipfromslitherine
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Re: Problems

Post by pipfromslitherine »

I'm not sure what you mean by "the LST file is empty right now unless I refresh it"

You should be able to use the links and they will show you a text file (which is what an LST is).

Cheers

Pip
LandMarine47
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Re: Problems

Post by LandMarine47 »

Well after countless tries it still doesn't work. App crashes stop but I stays on "Starting Download" and stays there forever. I think most of the mods I try to download is something that only PC can produce and is too much for the iPad. If you can look into it and determine what is the problem with the following scenarios I'd much appreciate it.
Saving Private Brian
Fortified Line
Naval Academy
Battle of the Bulge (Germans)
Template Blitzkrieg
Battle of Ortna(Little Stalingrad)
LandMarine47
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Re: Problems

Post by LandMarine47 »

Oh and one more thing in the case I receive a MAC will I be able to simply re download BA using my current apple ID
pipfromslitherine
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Re: Problems

Post by pipfromslitherine »

We are not allowed by Apple policy to link iOS versions with any others unfortunately. So if you use BA on PC or OSX then you will need to re-purchase.

With regard to the downloading issue, I'm not sure what to say. I just downloaded e.g. the Bulge German campaign from the forums, using the link posted here. All works fine.

What did you do to stop the app crashes. It's not something I have seen before, but is there some setting which prevents app downloads? Perhaps a router protection which is preventing downloading data from external sources?

Do you play MP at all? That would exercise the networking. Or, have you been seeing the popup messages about (e.g.) the Husky fix or Legion?

Cheers

Pip
LandMarine47
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Re: Problems

Post by LandMarine47 »

Yes I've downloaded all Campagins available on the Manila Folder. To stop the app crashes I just keep trying to no avail. My Internet is a Hi-Speed connection and I doubt it. Would you suggest to re install the app or jsut plain reset the iPad itself? Once again it sits on "Strating Download" forever
Just a few minuets ago I was able to get "Fortified Line MP" but that's because it was on the Manila Folder
pipfromslitherine
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Re: Problems

Post by pipfromslitherine »

A reinstall could well be something worth trying. Perhaps there is some wierd file corruption in the cache or something like that.

Cheers

Pip
LandMarine47
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Re: Problems

Post by LandMarine47 »

Just reinstalled.... No avail I'm thinking its my iPad and may have to contact Apple or something
LandMarine47
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Re: Problems

Post by LandMarine47 »

Now my game isn't letting me play MP?! It says I must update my game and it is updated! Help?
pipfromslitherine
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Re: Problems

Post by pipfromslitherine »

A new update just went live. You might have to wait until the Apple servers propogate it.

Cheers

Pip
LandMarine47
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Re: Problems

Post by LandMarine47 »

Just got the update was freaking out for a bit there!
LandMarine47
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Re: Problems

Post by LandMarine47 »

Something wrong on the new Sicily Map. Axis Forces can't call artillery. It says its marked but the next turn it resets says ready with no bombardment
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