invalid serial number

[gjfog]

Hi. I bought FoG Physical with free download but laptop died and lost downloaded game. Wasn't worried because disk coming but now it has arrived am trying to install disk on PC and keeps giving me Error Message: Invalid Serial Number when I enter the correct number printed on disk (same as number I wrote down when downloded program so no mistake there).
Laptop is still in shop so not sure if it would install OK on that and error just due to old PC not meeting all System Requirements (unsure about graphics card). Any ideas?

[Scruff]

i suspect you cant install 1 copy on 2 different computers?

cheers

[VPaulus]

Hi gjfog,

Contact Slitherine Helpdesk. Send a mail with your order details and stating your issue to support[at]slitherine.co.uk.