Not able to buy expansions

Tech support for Battle Academy

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rommel74
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Thu Nov 29, 2012 9:01 pm

Not able to buy expansions

Post by rommel74 »

Hi Tech Support,

I'm running 2.0.7 on my iPad2. When I try to buy 1 of the 3 expansions in the game it gives me the waiting animation and that is it... Nothing more even after waiting several minutes. Anything I can do to buy the expansions?

Joop
pipfromslitherine
Site Admin
Site Admin
Posts: 9937
Joined: Wed Mar 23, 2005 10:35 pm

Re: Not able to buy expansions

Post by pipfromslitherine »

A few common issues are:

- are you successfully connected to the internet?
- do you have in-app purchases enabled in your settings (IIRC they can sometimes default to off)

if these are not the issues then try restarting the app (you can terminate it by double tapping the home button, then hold on the list that appears to allow you to terminate the app) and then try again, if the app isn't attached to the internet and set for IAP at startup then it can sometimes fail to get the required info.

Hope that helps!

Cheers

Pip
rommel74
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Thu Nov 29, 2012 9:01 pm

Re: Not able to buy expansions

Post by rommel74 »

Thanks for the info, it seems inapp purchasing is disabled on my ipad via a profile, will have to see if that can be diasabled.
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