PBEM not working

[OGWalters]

I have a PC, my opponent a Mac. We both have GS v 2.1.Both games run correctly but our PBEM game doesn't.We get the message"Game saved using a previous version". Help.

[pk867]

Do you have version CEAW-GS v2.0 on your system?

[OGWalters]

Yes, GS v2.0 is there, I downloaded it from Slitherine and then downloaded v 2.1

[pk867]

Please send me a pm with your email address. I am the volunteer that handles the Mac side of the game. I need you to contact me then we will look at your situation. I need your turn that you sent to your Mac opponent.

Thanks.

[OGWalters]

I have sent you the file but have not received an answer.

[pk867]

Hi,
I have the same problem as your opponent has. I can not open the file. I do not know why that is yet. I am trying to find out.

[OGWalters]

Hello pk867, thanks - please let me know if you succeed and I will also post a message if I discover the answer.

[AC67]

Hi,

I am using the PC version, CEAW v1.12 GS v2.10, and am having the same problem with a new PBEM. Any solutions so far?

[GogTheMild]

Hi,

I am using the PC version, CEAW v1.12 GS v2.10, and am having the same problem with a new PBEM. Any solutions so far?

I am the other end of AC67's attempt to start a new PBEM. We both have PCs. We both have the same version. If we start a new game and click to end the turn we can each then download and open it from our own PBEM files - the Allies password not having been set yet - but when we email it to the other, neither can open it. We get the "... saved as previous version ..." message.

Possibly someone else, who has successfully both sent and received openable 2.1 PBEMs could send me a first turn - no need to actually do any moves - just to see if it is a systematic fault?

[AC67]

Good idea. Also to me, if possible.

[OGWalters]

And to me please.

[GogTheMild]

These pointers may - or may not - help to see if I have somehow have messed up loading 2.10:

• I get the 2.1 map - tundra, rail hubs, GAR in Prague, ARM costs extra etc
  I always get the news reel with voice over when loading. (I didn't with 2.0.)
  I still have 2.0 on my PC. I copied the folder to a new location, then clicked Uninstall 2.0 in My Prorgams before downloading 2.1

Ring any bells with anyone?

[OGWalters]

It would be nice to get a response from Slitherine Tech support but they seem to be ignoring us.

[OGWalters]

I have downloaded GS 2.0 followed by 2.1 and the game ran 2.1 but we got the 'previous version' pbem error message. I deleted GS2.0 but it made no difference. I deleted the whole game then downloaded CEAW 1.12 ,then GS 2.1 (without downloading GS 2.0) and the game ran GS2.1 but still had the same pbem error message. I don't understand why some players are running GS2.1 pbem without a problem.

[AC67]

These pointers may - or may not - help to see if I have somehow have messed up loading 2.10:

• I get the 2.1 map - tundra, rail hubs, GAR in Prague, ARM costs extra etc
  I always get the news reel with voice over when loading. (I didn't with 2.0.)
  I still have 2.0 on my PC. I copied the folder to a new location, then clicked Uninstall 2.0 in My Prorgams before downloading 2.1

Ring any bells with anyone?

Will check this once at home. A reply from Slitherine or the GS team would be much appreciated, as there's no point in playing GS without PBEM!

[richardsd]

These pointers may - or may not - help to see if I have somehow have messed up loading 2.10:

• I get the 2.1 map - tundra, rail hubs, GAR in Prague, ARM costs extra etc
  I always get the news reel with voice over when loading. (I didn't with 2.0.)
  I still have 2.0 on my PC. I copied the folder to a new location, then clicked Uninstall 2.0 in My Prorgams before downloading 2.1

Ring any bells with anyone?

Will check this once at home. A reply from Slitherine or the GS team would be much appreciated, as there's no point in playing GS without PBEM!

this is a common enough issue where people have used the beta or had different versions on their machines

I had this problem and tried endless solutions to no avail, as i have posted elsewhere the solution for me was

1. uninstall all CEAW related files
2. get a clean vanilla install by contacting Slitherine (info@...)
3. downlaod and install the 2.1 update

should then be fine

[GogTheMild]

Thanks Richard, I may try that. Although I have only ever had one version on my PC; a 2.0 purchased in August. One might have thought that that was the easiest to allow for in an upgrade . I even have the CD.

[richardsd]

Thanks Richard, I may try that. Although I have only ever had one version on my PC; a 2.0 purchased in August. One might have thought that that was the easiest to allow for in an upgrade . I even have the CD.

nope, having the CD doesn't help (exactly what I had) but it does make it easy to get Slitherine to give you a new copy

[Peter Stauffenberg]

The problem is not with the GS v2.1 installer. The files in the installer are up to date.

The problem is the version of the vanilla game files. We know that the MH-CEAW Gold works flawlessly. This is probably because the installer used for GS v2.1 was used for MH-CEAW Gold.

If you have a different vanilla game version (original Slitherine version upgraded from v1.02) then you might end up with problems. It seems the Matrix versions works better because it's not as old as the Slitherine version.

I couldn't make GS v2.1 to work either with the installer using the old Slitherine version. When I got rid of that version and installed MH CEAW-Gold I could install without problems.

We are working with Slitherine what to do with those with problems. One solution could be to offer GS v2.1 files as a ZIP file. That is similar to how it was in the beta period. Maybe it could be possible for Slitherine to upgrade your old Slitherine version to MH-CEAW Gold if you can prove your purchase of the original version?

There are no different versions of GS v2.1 out that can cause the mentioned error message. So this must come from having installed a vanilla game with class files that are older than GS v2.1 uses. GS v2.1 is deliberately made to not work by itself. It uses some common files with the vanilla game. This was done to ensure people need to have a legal copy of the vanilla game to be able to play GS. So the culprit is that different versions of the vanilla game exists out there.

[GogTheMild]

OK, that must mean that that the version I downloaded from Slitherine was not the 'vanilla' version. (I then had to download 2.0 on top of it.) Strange, but ok; I will contact Slitherine for a copy of the 'vanilla'.

On a connected note, after reading your post I decided to first delete everything and try to reinstall the base game from the CD, so as not to have to bother Slitherine. I paid extra for it so that if I ever lost the file off my PC I could reinstall it. I was, shall we say, not best pleased to discover that the CD contains only 2.0. Specifically CEaW_Full_GS_2.0. So from here on in it's useless.