help for panzer corps replacement

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rockymtnjay
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 14
Joined: Mon Apr 11, 2011 9:11 pm

help for panzer corps replacement

Post by rockymtnjay »

I recently downloaded a replacement copy of Panzer Corps to a new computer- which has been replaced. The back-up copy is not working. How do I get another replacement copy for my paid game? thanks.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: help for panzer corps replacement

Post by VPaulus »

If you need to download Panzer Corps again, just mail your order details to info@slitherine.co.uk and they will provide a new download link.
Ostsachse
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Tue Sep 25, 2012 2:24 pm

Re: help for panzer corps replacement

Post by Ostsachse »

I have the same problem.I send it to suppert and only get this answer:

Thank you for contacting the Slitherine Ltd. / Matrix Games. Your request has been received and a new ticket #20xxxxxxxxxxxxxx has been generated.

Slitherine Ltd. / Matrix Games Team

There is no link to download game again. What have i to do now?
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Re: help for panzer corps replacement

Post by IainMcNeil »

That's is an automated reply to tell you a ticket has been generated and that the tech support team will investigate it as soon as possible. Don;t worry it should not be too long. Usually you will get a reply in 1 working day.
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