Invalid download links

[Kortez]

Hello
I just bought DLC 45 and Afrika Korps. I got download links on my email but they are invalid and I cannot upload nothing. Message "Invalid download URL. Please contact Plimus support at support@plimus.com and mention the URL you are using for download. ".

[lordzimoa]

Do you use Internet Explorer? Try Firefox or Chrome and please read this thread, I believe your problem might be related:

viewtopic.php?t=29279

[Kortez]

I tried to use different browsers, but I got the same result in any cases - Invalid URL.

[VPaulus]

Kortez, could you send me the url, by PM? I'll try to check if it's something local in your connection/system.
Just the url not the serial.

[ElIndio]

I'm also having exactly the same problem, 'invalid URL'. I emailed Slitherine support and they sent me a new link but the same thing. I'll PM my link over too. I might also try Firefox on a separate PC to see if that works.

[Kortez]

Kortez, could you send me the url, by PM? I'll try to check if it's something local in your connection/system.
Just the url not the serial.

Done
Look PM

[VPaulus]

Thanks.
I've checked and it's really an invalid link.
Please sent your order details to info@slitherine.co.uk and they will sent you new links.
Sorry for all the inconvenience.

[Kortez]

Thanks.
I've checked and it's really an invalid link.
Please sent your order details to info@slitherine.co.uk and they will sent you new links.
Sorry for all the inconvenience.

Thanks for your responding.

[ElIndio]

Likewise, at least it proves there is an issue with the links, I have requested a further link from support so hopefully 3rd time lucky!

[VPaulus]

Thanks for reporting.
Please keep us informed.

[Kissaki]

Same thing here. I bought all grand campaigns in one go, and none of the download links worked. Same message for each of them:

Cannot download

Invalid download URL. Please contact Plimus support at support@plimus.com and mention the URL you are using for download.

I've sent them an email with the links. Hope it works out.


...And the forum keeps logging me out, by the way

[VPaulus]

...And the forum keeps logging me out, by the way

Please, could you be more specific?

[ElIndio]

Just to update, my Afrika Korps DLC links are now working and all has downloaded fine. I retried them this afternoon

Suggest you guys also re-try the old links.

But thanks to Slitherine for sorting quickly.

[Kissaki]

...And the forum keeps logging me out, by the way

Please, could you be more specific?

I have a feeling it's a browser issue, maybe some plugin causing grief. Earlier I just couldn't stay logged in. I logged in, checking the box for logging me in automatically each visit, and the online flag was shown on my avatar - yet when I tried to post, I had to log in again. This was persistent. I didn't check with Internet Explorer, but I was using Firefox, and gmail wouldn't let me compose mails -- though this worked just fine in IE. I am typing this from a different computer, but still using Firefox, and both gmail and Slitherine are fine here.

Oh, and just to keep this topical: ElIndio is right, I just had to wait a little bit extra, and hey presto, the links are working. That was not a browser issue, though -- IE didn't want them earlier, either.

[Tarrak]

I have a feeling it's a browser issue, maybe some plugin causing grief. Earlier I just couldn't stay logged in. I logged in, checking the box for logging me in automatically each visit, and the online flag was shown on my avatar - yet when I tried to post, I had to log in again. This was persistent. I didn't check with Internet Explorer, but I was using Firefox, and gmail wouldn't let me compose mails -- though this worked just fine in IE. I am typing this from a different computer, but still using Firefox, and both gmail and Slitherine are fine here.

This sounds definitively like a browser issue. It looks to me like it's related to the handling of cookies. You possibly set the browser to reject cookies from all sites or you have some security addon installed which is set to a bit to paranoid mode and is deleting your cookies to early.

[Kissaki]

I have a feeling it's a browser issue, maybe some plugin causing grief. Earlier I just couldn't stay logged in. I logged in, checking the box for logging me in automatically each visit, and the online flag was shown on my avatar - yet when I tried to post, I had to log in again. This was persistent. I didn't check with Internet Explorer, but I was using Firefox, and gmail wouldn't let me compose mails -- though this worked just fine in IE. I am typing this from a different computer, but still using Firefox, and both gmail and Slitherine are fine here.

This sounds definitively like a browser issue. It looks to me like it's related to the handling of cookies. You possibly set the browser to reject cookies from all sites or you have some security addon installed which is set to a bit to paranoid mode and is deleting your cookies to early.

Funny thing that no other forum was affected by this phenomenon. And there! It did it again! Ok, it's time to try IE.

Edit: Ok, it's the same deal in IE, it seems, but I think I have found the culprit, or one of them:

If I click on "forum" on the green bar (between "resources" and "login", at the top, there), it logs me out. But earlier, I was just idle for a bit, so I'm not sure what's what.

[Tarrak]

Funny thing that no other forum was affected by this phenomenon. And there! It did it again! Ok, it's time to try IE.

If other forums are working fine then maybe you somehow managed to accidentally put Slitherine website on the blacklist? If not i have no idea tbh. As the forums are working fine in other browser and in firefox on other computers it must be something with your setup and not the forums itself but it's really hard to tell remotely.

[VPaulus]

About the download links, those which are having issues, could they try again to download?
It might have been a server issue. ElIndio reported to me that he was able to download it now.
Thanks.